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Work Background
PETRONASEntrepreneur In Residence - PETRONAS Accelerated Commercialisation Engine
Apr. 2022Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
M1 LimitedProduct Management and Platforms
Oct. 2021 - Feb. 2022Singapore
M1 LimitedProduct Innovation
Jan. 2021 - Oct. 2021Singapore, SingaporeM1’s vision is to become the leading digital telco in customer experience, and partner of choice to create new digital solutions. As part of the product innovation lab, I innovate across both B2C and B2B portfolios. The Lab comprises a cross-functional team across innovation partnerships, product management, digital experience and technology architects. I contribute to M1’s innovation efforts, engaging and partnering with global innovative solution providers, by introducing and co-creating products in partnership with both customers and partners. If you're interested in being part of M1’s digital transformation initiative, whether you're a startup, SME, MNC or a talented individual, please get in touch.
MaxisFintech Partnerships & Business Development
Aug. 2019 - Dec. 2020Kuala Lumpur, MalaysiaFinancial Services, fintech (digital banking, wealth, investments, insurance): strategy development & management; and partnerships. Certified and co-lead Maxis design thinking facilitator to MDEC, PETRONAS, various banks and property developers.
GLG (Gerson Lehrman Group)Advisory Council Member
Jun. 2019 - Apr. 2021MalaysiaGerson Lehrman Group (GLG) helps investors, corporations and other leading business decision makers, better understand industry issues by arranging educational interactions with top industry leaders. I was invited to the Technology, Media and Telecommunications (TMT) Advisory Council.
AstroStrategy & Innovation
Sep. 2016 - Feb. 2019Kuala Lumpur, Malaysia
Proficeo Consultants Sdn BhdPanel Business Coach
Jun. 2015Kuala Lumpur, MalaysiaCoached 13 companies from Malaysia & Hong Kong enrolled under:
- Magic's and MRANTI's Virtual Global Accelerator Programme;
- Cradle's Coach and Grow Programme (CGP);
- Cradle's CIP300; and
- Proficeo's Investment Readiness Programme. I work with the Founders, alongside Proficeo, Cradle Fund and Magic, on the following areas:
- Investment readiness and pitching
- Financial models
- Valuation
- Operations
- Digital marketing
- Marketing
- Regionalisation strategies
- Business models Companies coached include those in the following industries:
- Fintech, including tomorrow's money today
- SaaS
- eCommerce
- Events
- Education and learning
- Creative industry
- Tech (matching platforms)
- Feed In Tariff (FIT) and Large Scale Solar (LSS)
- Block play-and-learn systems
- Laundromat tech and PaaS
- Adtech marketplace.
Teach For MalaysiaDirector, Partnership Development (Private) & Consultant (Corporate)
Sep. 2014 - Apr. 2015Kuala Lumpur, Malaysia
Bureau VeritasSenior Consultant (Marine and Industrial APAC Technical Centre of Excellence)
Dec. 2011 - Feb. 2014Kuala Lumpur, Malaysia
Vipac Engineers and ScientistsProject Engineer (Acoustics & Vibration)
Sep. 2008 - Jan. 2011Singapore & Australia
EQUATOR DEVELOPMENTS LIMITEDLandscape Gardener
Jul. 2007 - Aug. 2008Cheshire EnglandThe company was owned by John Williams. We built play-systems (read: playgrounds), water features, crazy paving, patios, outhouses. We gardened, weeded, pruned, sprayed, mowed, lifted and shifted. A typical summer weekend schedule looked like this:
5am - Start
5.15am - At the farm to get material, tools and supplies. Sometimes, we would go to the quarry (e.g. to get the 4-by-3 flagstones).
6am - At site. Setup.
6.30am - Tea. Briefing.
6.45am - Start work.
[...]
7pm - End That was every Saturday and Sunday. We learnt how to deal with customers that were dishonest paymasters (we'd go in and remove what we had built). Great business training. I had the privilege of working on some of the lushest, most gorgeous gardens in Cheshire. I learnt the art of conversation, e.g. from manor house owners who regaled us with stories (e.g. "Yesterday, a helicopter landed in my back garden - the lad said he wanted to buy my house and that his name was Robbie Williams. Do you know who he is?")
Wardell Armstrong LLPEnvironmental Scientist (Acoustics)
Jan. 2007 - Feb. 2008England, United Kingdom
Royal MailData Entry Specialist
Jul. 2006 - Dec. 2006Stockport, England, United KingdomI learned how to touch type at 10,000 keystrokes a minute with more than 98% accuracy, while working the night-shift at the data entry centre in Stockport.
The University of SalfordData Entry Clerk
Jan. 2006 - Dec. 2006Salford, England, United Kingdom• Digitised paper alumni records at The University of Salford, achieving 5x productivity compared to peers.
• Discovered grandmother's alumni record, sparking a heartwarming conversation and connection.
• Developed strong data entry skills and attention to detail in an office setting.
Wish You WellAssistant
Jan. 2005 - Dec. 2005Manchester Area, United KingdomWYW provides video booth temporary installations at events of all kinds, and editing services, to capture memories. I was responsible for transporting and deploying the booth, and handling relationships on-site. An eye opening insight into human behaviour across the UK.
Co-opCustomer Service and Cashier
Jul. 2000 - Aug. 2002Marple, England, United KingdomManned the cashier checkout on weekends. Eventually upgraded to manning the customer service and cigarettes kiosk. I learned how to enjoy menial, repetitive work, quick mental arithmetic, and how to manage vexatious complainants. I also began to understand the role of insurance when it came to theft, and the procedures to follow in that event. Breaks were held in the staff pantry: a small, cosy area full of salt of the earth characters.
The Midland Hotel StockportPot Washer
Jul. 1999 - Jul. 2000Marple Bridge, England, United KingdomWeekend job. I learned how to handle unique personalities, and high pressure environments, as well as vexatious complainants.
Marple Bridge Post OfficeNewspaper delivery
Jan. 1997 - Jan. 1999Marple Bridge, England, United KingdomDelivered the correct newspaper to the correct address every Saturday and Sunday morning. This had to be done before they started their day with their morning newspaper. [Ed: In 2024, this seems anachronistic] Starting at the hermitage on the corner of Glossop Road and Cote Green Lane, my newspaper round ended on Greenbank Road. The news had to be delivered in all weather: sunshine, rain, snow or ice. Sometimes required exceptionally quick thinking when dealing with large aggressive pets, vexatious complainants, and incorrect inventory management. I made £5 a weekend. I learned discipline, rarely skipping or missing any days.
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