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Work Background
Integra | USAID BANTU II ProjectOperations Manager
Jun. 2024 - Mar. 2025Jakarta, IndonesiaAs an Operations Manager, I oversaw the procurement processes, including the preparation and management of consulting agreements, purchase orders, and subcontracts in close coordination with Integra. My role involved working closely with the BANTU II team to support key project objectives, including the daily management of tasks, consultants, and planning activities, all in alignment with the directives of the Chief of Party (COP) and Deputy Chief of Party (DCOP). I played a critical role in maintaining and monitoring project activity budgets and costing tools, provided the Team Leader with real-time data on expenditures and budget projections to inform decision-making and cost control. My responsibilities also include coordinating the planning and facilitation of internal and high-profile public meetings, as well as leading event planning, execution, and follow-up activities. In addition to these tasks, I maintained organized project files in Google Drive and collaborated with the team to develop and submit contract-related deliverables for USAID and the Government of Indonesia, including the Annual Work Plan, AMELP, Core Budget, and Quarterly and Annual Reports. Working closely with the DCOP and the Monitoring, Evaluation, and Learning (MEL) Specialist, I tracked and monitored MEL-related data to ensure accurate project reporting and support the expansion of data collection when needed. I supported the Team Leader in developing and monitoring work plan activities, proactively anticipating potential issues, and ensuring the timely execution of tasks and deliverables. Additionally, I oversaw multiple aspects of project reporting, ensuring that all outputs are completed accurately and on schedule. In addition, I supported organizational capacity building for local organizations in developing communication plan and reviewing knowledge management products to comply with USAID standards.
USAID MOMENTUMSenior Communications Specialist
Jun. 2023 - Jun. 2024Jakarta, IndonesiaAs a Senior Communications Specialist at Jhpiego Indonesia, I led the communications team, overseeing strategic planning and execution across projects. I curated content to highlight Jhpiego’s successes and developed tailored communications plans that supported organizational goals. I facilitated the development of knowledge management and communication systems, enhancing project visibility and impact. My responsibilities included implementing media strategies to build project reputations, managing sensitive communications, and ensuring issues were handled to protect Jhpiego’s reputation. I maintained strong relationships with key stakeholders, including USAID, the Ministry of Health, and other partners. I produced program reports and regularly updated project websites in coordination with the headquarters team. Additionally, I liaised with local media, drafted press releases, produced promotional materials, and identified opportunities for new communication initiatives. I represented Jhpiego at professional meetings and supervised the Communications Officer, guiding the success of our communications efforts.
USAID MOMENTUMCommunications Specialist
Dec. 2021 - May. 2023Jakarta, IndonesiaAs a Communications Specialist at Jhpiego Indonesia, I played a key role in promoting and communicating our projects. I produced essential program reports, including weekly, quarterly, and annual documents, and regularly updated the project website with new content, coordinating closely with the headquarters communications team. I led media and awareness strategies to build the project’s reputation and maximize its impact, serving as the main contact for project communications, media relations, and government relations. This involved working with local media, drafting press releases, and managing communications in potentially challenging situations to protect Jhpiego’s reputation. My role also included developing strong relationships with stakeholders such as USAID, the Ministry of Health, and other key partners. I collaborated with the project team to create tailored communications plans, identified opportunities for new materials like newsletters and brochures, and facilitated the development of knowledge management and communication systems. I produced promotional materials, ensuring their distribution to relevant audiences to enhance the visibility and impact of Jhpiego’s work in Indonesia.
Palladium: Make It PossibleTask Manager
Jul. 2017 - Oct. 2021Greater Jakarta Area, IndonesiaAs a Task Manager, I led the recruitment process for various Task Orders, efficiently managing consultants' day-to-day processing, including outreach, screening, communication, and logistics. I oversaw the recruitment and deployment of both long- and short-term technical assistance in response to client requests, handling tasks such as reference checks, work permits, and visas. Collaborating with the Senior Operations Manager, I ensured compliance with USAID, Palladium, and BANTU’s contractual, operational, and financial procedures. I established and maintained strong relationships with travel logistics providers and partners, proactively resolving any issues related to sourcing and fielding technical assistance requests. Additionally, I coordinated with the Budget/Finance Specialist to develop accurate Task Order budgets, monitor expenditures, and prepare necessary contract amendments. In managing recruitment, I utilized the BANTU Integrated Project Portal (BIPP), providing orientation to consultants and USAID staff, and ensuring the proper upload of key knowledge products. I also coordinated with Palladium’s Informatics Specialist to manage and troubleshoot the BIPP. My responsibilities included organizing the translation, editing, and publication of reports, as well as assisting the Chief of Party and Senior Operations Manager in compiling and documenting program information for contract deliverables and communications. I also supported the Finance/Budget Specialist in managing subcontracts as needed. This role required organization, proactivity, and adaptability to ensure smooth execution of complex tasks and effective coordination among all stakeholders.
UNDP - Enhancing the Protected Area System in Sulawesi for Biodiversity Conservation (EPASS) Communication Officer
Dec. 2015 - Jul. 2017Greater Jakarta Area, IndonesiaAs a Communications Officer, I was instrumental in managing and supporting the project's communication initiatives. My key responsibilities included preparing communication materials such as correspondence, speeches, press releases, and documents for project events and workshops. I also assisted in developing the project’s communication strategies and annual work plan. I conducted documentary work and reported on project activities, meetings, and workshops, gathering data to streamline project progress and capture lessons learned. I collaborated closely with the Monitoring and Reporting Officer and MIS Officer to ensure effective documentation and communication of the project’s efforts. Additionally, I supported the project’s networking and partnership-building by ensuring the timely and accurate flow of information from the E-PASS Project Management Unit (PMU) and Field Units to stakeholders, the public, and other audiences through the project’s website, social media, and newsletters. I also contributed to the preparation of project content for media outlets, supported the publication of project studies, and provided input for environmental awareness and capacity-building initiatives. Furthermore, I developed and maintained a media relations contact list, monitored the effectiveness of media materials, and facilitated the creation of content focused on key development issues, such as gender mainstreaming, community empowerment, and alternative livelihoods.
HK Logistics Pty LtdCDSP Project Officer
Jul. 2014 - Jul. 2015JakartaAs a Project Officer, I played a pivotal role in ensuring the successful implementation, coordination, and management of all services outlined under the CDSP Service Order. I was responsible for creating and executing project work plans, and adapting them as necessary to meet evolving needs and requirements. My efforts ensured that project deliverables were completed on time, within budget, and met the required quality standards while achieving financial key performance indicators. I reviewed and provided strategic advice on budgets prepared by consultants, and effectively managed the process of innovative change within the project. By maintaining and improving ongoing relationships with the client, I ensured that their needs were consistently met. I was also responsible for identifying necessary resources, assigning individual responsibilities, and reviewing team deliverables before they were presented to the client. In addition, I ensured that all project documents were complete, current, and properly stored. I accurately forecasted revenue, profitability, margins, bill rates, and utilization, while also establishing and implementing client relationship management strategies. I ensured a thorough understanding of all contractual requirements and provided detailed reports as specified by the client and contract. Furthermore, I effectively communicated relevant project information to both clients and consultants, and supervised Technical Assistants based in Jakarta and the project provinces, ensuring their activities aligned with project objectives.
ACDI/VOCACommunications Specialist - AMARTA II Project
Jul. 2012 - Jul. 2013Greater Jakarta Area, IndonesiaAs a Communications Specialist, I managed all communication efforts for the project, including the development and implementation of a comprehensive communications strategy and advocacy plan. I was responsible for reviewing and creating public information materials, ensuring that all content effectively communicated the project's goals and achievements to various audiences. This included developing and maintaining public relations materials, as well as disseminating project information, reports, success stories, and other communication materials to key stakeholders. Additionally, I managed and regularly updated both hard copy and electronic libraries for the project. This effort was aimed at improving information flow and increasing access to essential information within the project, ensuring that team members and stakeholders were well-informed and engaged.
Food and Agriculture Organization of the United NationsContinuing Education Communication Officer
Feb. 2007 - Jul. 2012JakartaAs the Continuing Education Communication Officer, I led the FAO ECTAD Indonesia Communication Unit, where I was responsible for developing comprehensive communication, training, and continuing education materials for government officers in the animal health sector. My role involved monitoring and updating these materials to ensure they remained relevant and effective, as well as identifying any deficits in the continuing education program and proposing corrective measures. I also developed innovative methods and tools for community mobilization and awareness on animal health issues, evaluating and implementing novel approaches to enhance engagement beyond traditional communication methods. Additionally, I managed media relations for FAO ECTAD Indonesia, overseeing the production, publication, and dissemination of public awareness materials related to the organization's projects. My responsibilities included archiving and disseminating news articles and stories on program-related zoonotic diseases, supporting the Ministry of Agriculture’s communication campaigns to improve their effectiveness, and coordinating with other organizations, NGOs, and stakeholders involved in zoonotic disease awareness campaigns in Indonesia. I collaborated closely with both national and international stakeholders to advance these campaigns, while also providing media relations and communication support to the FAO Representative in Indonesia. In this role, I supervised the Media Liaison & Information Officer, ensuring alignment and consistency in our communication efforts.
ProMedia Indonesia (Member of Internews International)Program & Training Manager
Jul. 2006 - Feb. 2007JakartaAs the Program and Training Manager for ProMedia, I was responsible for designing, implementing, and developing modules and curricula for media development programs aimed at community radio stations and universities. This included overseeing regular radio programming and training activities to ensure they met the needs of participants. In this role, I led the selection process for participants, translators, trainers, and guest speakers for training sessions, seminars, and other educational programs targeted at community radio. I ensured proper program reporting and management, as well as designed monitoring and evaluation components to assess the effectiveness of ProMedia's media projects. I also provided strategic advice to the Director and the Boards on the latest developments in broadcast media in Indonesia, ensuring that our programs were aligned with industry trends. As part of my responsibilities, I supervised program staff and acted as the public relations liaison, offering assistance and consultation on matters related to ProMedia activities. Additionally, I conducted surveys to investigate the needs of community radio stations, maintaining strong contacts and networks with radio stations, trainers, guest speakers, and media practitioners to support the ongoing development and success of our programs.
Internews IndonesiaTraining Coordinator and Specialist
Feb. 2001 - Oct. 2004JakartaAs the Training Coordinator and Specialist, I was responsible for coordinating, arranging, and conducting comprehensive training sessions for radio stations, focusing on key areas such as management, journalism, marketing, and presenting. My role also included providing consecutive interpretation for foreign trainers during seminars and workshops, as well as translating organizational documents and training materials to ensure accessibility for all participants. I conducted specialized training in peace journalism for journalists working in conflict areas, offering both theoretical and practical instruction in radio management and journalism. My work extended to conducting research on media development in Indonesia, which informed the training programs and contributed to the overall growth of the sector. In addition to these responsibilities, I compiled and wrote assessments, evaluations, and reports on Internews media training projects in Indonesia, providing valuable insights into the effectiveness and impact of our initiatives. I also supported the management team by assisting in the writing of project proposals for donor funding, ensuring that our projects were well-supported and aligned with donor expectations. Maintaining strong networks with other media practitioners was a key aspect of my role, as was managing the daily activities of the Internews Indonesia Training Department. Through these efforts, I contributed to the ongoing development and success of media training initiatives in Indonesia.
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