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Work Background
Automatic SystemsSales Representative
Mar. 2019PanamaSales Representative for Automatic Systems (Belgium) for Latin America
Quest SoftwareEnterprise Tech Support Senior Analyst
Aug. 2016 - Feb. 2019PanamaEnterprise support analyst for Dell Software Group products, focused on Desktop Authority and Privilege Manager.
R&E ConsultingIndependent Consultant
Apr. 2016 - Feb. 2019PanamaMain consultant in small engineering and security consultant firm, with wide experience in design and commissioning of security and automation projects.
Boon Edam Inc.Latin America Sales & Technical Service Representative
Sep. 2015 - May. 2016PanamaSales Management for Boon Edam's products in the Central America & Caribbean region. Provided techical support for the entire Latin America region. Responsibilities:
• Provided technical support to customers in the Central America region.
• Increased brand’s presence in the region.
• Developed new businesses with brand’s solutions.
• Trained customers in the security solutions, both technically and commercially
• Developed new projects like the Costa Rica TEC door, Soho Mall Northern Tower, Panama Ports Company dock
TAS (Tecnologia, Acceso y Seguridad)Engineering Manager
Feb. 2014 - Aug. 2015Panama City, PanamaEngineering Manager at Tecnologia, Seguridad y Acceso (TAS Seguridad, S.A) at Panama Branch Responsibilities:
• Design and estimation of security and integration projects.
• Increase the net income of the office by adding value to our customer's new and existing security assets • Involved in high budget projects as a technology consultant to give the best available solution.
Honeywell Andean Region - VenezuelaField Service Engineer
Feb. 2011 - Feb. 2014Caracas, VenezuelaAutomation Engineer for Honeywell HBS Solutions, Venezuela Branch Office Responsibilities: • Commissioned and Service of Honeywell´s ACS Enterprise Buildings Integrator software for smart building solutions and Digital Video Manager for security solutions for enterprise customers.
• Commissioned and Service of Honeywell Security line of products: Fusion and RapidEye line of Digital Video Recorders, Prowatch Access Control Solutions. • Installed and Service of Honeywell HBS line of Access Control solutions like Star II controllers and Temaline products. • Provided Level 1 and Level 2 customer support for all related Honeywell products and solutions. Including EBI, DVM and Temaline Access Control Solutions.
• Managed a technician contractor team for remote sites.
• Installed and Maintain high impact projects like Empresas Polar Corporate Building, Bancaribe Tower, Ciudad Banesco, Centro Medico Docente La Trinidad
Laboratorios Cienvar, C.ATech Advisor - Analytics Division
Jan. 2011 - Feb. 2011Caracas Area, VenezuelaTech Support Advisor for the Analytics Division of Laboratorios Cienvar, C.A
Universidad Nueva EspartaCollege Teacher
Apr. 2010 - Oct. 2010Caracas, VenezuelaGave classes of Basic Analog Electronics to 5th semester students.
VEPICAIT Support Engineer
Apr. 2008 - Aug. 2009Caracas Area, VenezuelaLevel 1 and 2 Helpdesk Support, Network Administrator, Inventory and Assets Management
Jugueteria Piruetas, C.AStore Manager
Oct. 2004 - Jan. 2011Caracas Area, VenezuelaIncrease sales 30%+ every quarter, increase productivity in sales force
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