Emily Holcomb - Senior Product Strategy Manager, Unemployed

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Network Power<100 people

Roles

🔥100%

Startup Founder

Geos

🇷🇺100%

Russia

Work Background

NCR CorporationSenior Product Strategy Manager, UX/UI Systems

Nov. 2021 - Dec. 2023- Enabled easier and more cost-effective branding customization for white-labeled products. - Resolved fragmented and inconsistent user experience issues. - Contributed to NPS scores increasing by 80% through improved user experiences. - Reduced overhead costs for maintaining complementary products. - Reduced startup costs of new product development by $240,000 per product. - Improved product speed-to-market for new and enhanced features by 3 months. - Reduced client legal risk by $500k. - Mitigated government contract risk by $500 million.

Jewelry TelevisionDigital Product Manager, Mobile & OTT

Jan. 2021 - Oct. 2021- Increased year-over-year mobile and OTT channel sales growth of 172%. - Aligned with CCPA and WCAG standards to improve data protection and accessibility. - Increased customer conversions by 12% due to user experience improvements.

Community BrandsSenior Business Analyst

Apr. 2020 - Aug. 2020Knoxville, Tennessee, United States- Improved operational efficiencies and time-to-market by 6 weeks. - Reduced inaccuracies in the subscription pipeline to save $40,000 in contracts. - Managed and executed company-wide implementation of a CPQ (cost price quote) system. - Enhanced user competency and facilitated smoother adoption of the new system.

RegalDigital Products Analyst II, Web Product Owner

Dec. 2019 - Dec. 2020Knoxville, Tennessee, United States- Reduced the average time from concept to launch for new features by 65%. - Achieved a 30% reduction in critical bugs reported pre-launch - Launched new account, booking, and concessions purchasing user journeys using a unified UI library in under 6 months.

Pilot Flying JRetail, Digital & Loyalty Integration Product Owner

Nov. 2018 - Dec. 2019Knoxville, Tennessee, United States- Enhanced Pilot's competitive edge in the trucking industry through improved data tracking and digital infrastructure improvements. - Analyzed customer behavior and trucking trends to optimize retail and amenity revenue strategies. - Seamlessly integrated new SaaS solutions, enhancing loyalty programs and driving business expansion. - Streamlined internal processes with digital improvements, increasing operational productivity. - Applied insights from customer behavior to inform product development and marketing strategies. - Leveraged SaaS platforms to strengthen customer engagement and retention. - Contributed to financial growth by aligning product features with market and customer demands. - Adapted product offerings in response to evolving trends in the trucking industry and customer needs.

Pilot Flying JTechnical Business Analyst

Aug. 2017 - May. 2019Knoxville, Tennessee, United States- Streamlined QSR POS operations and enhanced the retail loyalty program, leading to an increase in customer engagement and satisfaction. - Delivered API integration projects on time and within budget, contributing to a more robust and flexible technology infrastructure. - Improved decision-making processes through data-driven insights, significantly enhancing operational efficiency and the overall customer experience.

Scripps Networks InteractiveDigital Content Manager

Nov. 2015 - Apr. 2017Knoxville, Tennessee, United States- Elevated SNI's online presence through strategic content management, SEO optimization, and consistent brand portrayal. - Progressed from an intern to a managerial role, demonstrating expertise in digital content, social media management, and business analysis. - Managed migration between CMS tools and led requirements and validation efforts for the design and development of new portals using Adobe Experience Manager.

Scripps Networks InteractiveDigital Content Associate

Nov. 2014 - Nov. 2015Knoxville, Tennessee, United States- Successfully enhanced user experiences on the corporate website and intranet, catering to diverse audiences. - Completed business analysis and agile practitioner certifications.

Scripps Networks InteractiveDigital Coordinator

Aug. 2013 - Nov. 2014Knoxville, Tennessee, United States- Created targeted objectives and plans to achieve a cohesive experience across all channels.

Scripps Networks InteractiveMarketing Intern

May. 2013 - Aug. 2013Knoxville, Tennessee, United States- Contributed to creation of targeted objectives and plans to achieve a cohesive experience across all channels.

Jewelry TelevisioneCommerce Product Photographer

Feb. 2011 - May. 2013Knoxville, Tennessee, United States- Enhanced conversion rates by 30-40% through quality product imagery. - Reduced product return rates by up to 25%, ensuring customer satisfaction. - Increased social media engagement by 20-30%, leveraging high-quality visual content. - Boosted average order value by 10%, enhancing customer confidence in product quality. - Improved click through rates by 2% compared to ads with lower-quality images.

American ClassifiedsGraphic Designer | Website Coordinator & Administrator

Nov. 2006 - Feb. 2011Knoxville, Tennessee, United States- Reduce client customer acquisition costs through engaging print and online advertisements. - Increased client ROI by attracting more attention and converting readers into clients’ customers. - Improved clients’ brands recognition through successful advertising campaigns.

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