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Network Power<100 people
Roles
🔥100%
Startup Founder
Geos
🇷🇺100%
Russia
Work Background
NCR CorporationSenior Product Strategy Manager, UX/UI Systems
Nov. 2021 - Dec. 2023- Enabled easier and more cost-effective branding customization for white-labeled products.
- Resolved fragmented and inconsistent user experience issues.
- Contributed to NPS scores increasing by 80% through improved user experiences.
- Reduced overhead costs for maintaining complementary products.
- Reduced startup costs of new product development by $240,000 per product.
- Improved product speed-to-market for new and enhanced features by 3 months. - Reduced client legal risk by $500k.
- Mitigated government contract risk by $500 million.
Jewelry TelevisionDigital Product Manager, Mobile & OTT
Jan. 2021 - Oct. 2021- Increased year-over-year mobile and OTT channel sales growth of 172%.
- Aligned with CCPA and WCAG standards to improve data protection and accessibility.
- Increased customer conversions by 12% due to user experience improvements.
Community BrandsSenior Business Analyst
Apr. 2020 - Aug. 2020Knoxville, Tennessee, United States- Improved operational efficiencies and time-to-market by 6 weeks.
- Reduced inaccuracies in the subscription pipeline to save $40,000 in contracts.
- Managed and executed company-wide implementation of a CPQ (cost price quote) system.
- Enhanced user competency and facilitated smoother adoption of the new system.
RegalDigital Products Analyst II, Web Product Owner
Dec. 2019 - Dec. 2020Knoxville, Tennessee, United States- Reduced the average time from concept to launch for new features by 65%.
- Achieved a 30% reduction in critical bugs reported pre-launch
- Launched new account, booking, and concessions purchasing user journeys using a unified UI library in under 6 months.
Pilot Flying JRetail, Digital & Loyalty Integration Product Owner
Nov. 2018 - Dec. 2019Knoxville, Tennessee, United States- Enhanced Pilot's competitive edge in the trucking industry through improved data tracking and digital infrastructure improvements.
- Analyzed customer behavior and trucking trends to optimize retail and amenity revenue strategies.
- Seamlessly integrated new SaaS solutions, enhancing loyalty programs and driving business expansion.
- Streamlined internal processes with digital improvements, increasing operational productivity.
- Applied insights from customer behavior to inform product development and marketing strategies.
- Leveraged SaaS platforms to strengthen customer engagement and retention.
- Contributed to financial growth by aligning product features with market and customer demands.
- Adapted product offerings in response to evolving trends in the trucking industry and customer needs.
Pilot Flying JTechnical Business Analyst
Aug. 2017 - May. 2019Knoxville, Tennessee, United States- Streamlined QSR POS operations and enhanced the retail loyalty program, leading to an increase in customer engagement and satisfaction.
- Delivered API integration projects on time and within budget, contributing to a more robust and flexible technology infrastructure.
- Improved decision-making processes through data-driven insights, significantly enhancing operational efficiency and the overall customer experience.
Scripps Networks InteractiveDigital Content Manager
Nov. 2015 - Apr. 2017Knoxville, Tennessee, United States- Elevated SNI's online presence through strategic content management, SEO optimization, and consistent brand portrayal.
- Progressed from an intern to a managerial role, demonstrating expertise in digital content, social media management, and business analysis.
- Managed migration between CMS tools and led requirements and validation efforts for the design and development of new portals using Adobe Experience Manager.
Scripps Networks InteractiveDigital Content Associate
Nov. 2014 - Nov. 2015Knoxville, Tennessee, United States- Successfully enhanced user experiences on the corporate website and intranet, catering to diverse audiences.
- Completed business analysis and agile practitioner certifications.
Scripps Networks InteractiveDigital Coordinator
Aug. 2013 - Nov. 2014Knoxville, Tennessee, United States- Created targeted objectives and plans to achieve a cohesive experience across all channels.
Scripps Networks InteractiveMarketing Intern
May. 2013 - Aug. 2013Knoxville, Tennessee, United States- Contributed to creation of targeted objectives and plans to achieve a cohesive experience across all channels.
Jewelry TelevisioneCommerce Product Photographer
Mar. 2011 - May. 2013Knoxville, Tennessee, United States- Enhanced conversion rates by 30-40% through quality product imagery.
- Reduced product return rates by up to 25%, ensuring customer satisfaction.
- Increased social media engagement by 20-30%, leveraging high-quality visual content.
- Boosted average order value by 10%, enhancing customer confidence in product quality.
- Improved click through rates by 2% compared to ads with lower-quality images.
American ClassifiedsGraphic Designer | Website Coordinator & Administrator
Nov. 2006 - Mar. 2011Knoxville, Tennessee, United States- Reduce client customer acquisition costs through engaging print and online advertisements.
- Increased client ROI by attracting more attention and converting readers into clients’ customers.
- Improved clients’ brands recognition through successful advertising campaigns.
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