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Work Background
Beacon Fire ProtectionChief Executive Officer
Jan. 2023Austin, Texas Metropolitan Area
ParametrixSenior Planner
Sep. 2022 - Mar. 2023
84.51˚Program Manager
Mar. 2022 - Sep. 2022Remote
CONSOLIDATED NUCLEAR SECURITY, LLCSenior Program Specialist
Dec. 2019 - Apr. 2022* Automation of reporting process utilizing the latent functionality from SAP, CloudEVM, ad-hoc data sources, and Primavera 6 Scheduling Software. * Working remotely for the majority of this role, Deborah has been able to engage with all members of the program and find ways to add value and provide assistance through data collection, reporting, automation, process mapping and other methods to assist with program control. * Proficient in p6, Acumen Fuse, SAP – all ERP modules, MM, PP, PM, and integrations such as SolMan and other 3rd party systems, CloudEVM, Empower and many other software tools.
NRMAGMS Program Manager
May. 2015 - May. 2016* Designed and implemented processes and roles for the program management office and align the team to the delivery strategy for a large-scale Siebel CRMS implementation program. * Defined and managed scope for multiple releases and warranty periods. * Led a team of 6 program and project coordinators across multiple streams in schedule, resource, and risk and issue management
* Assisted program director with vendor management of a large vendor team, including contract review, authorisation and negotiations due to delay and/or scope management. * Used Agile project management to successfully implement a Kanban system relating to defects management, testing, marketing requirements gathering and overall delivery.
* Managed the change register, risk register and issue register and oversaw the governance forums of those for both Scope Changes and Budget Review
* Reduced 400 change requests, some not having been addressed for over 6 months to less than 10 over a two week period.
* Implemented a process for change review that allowed for 4-day turnarounds on all changes. * Day to day management of schedule, scope, risks, issues, quality, communications, and all governance forums, including reporting.
NSW Office of Finance & ServicesProgram Manager
Mar. 2014 - Feb. 2015* Responsible to scope and deliver a program of work related to industry engagement related to ERP as-a-service for Government. * Worked closely with major ERP providers like SAP and Oracle, as well as Microsoft and other ERP as-a-service providers to establish pre-qualified vendors for the program. * Liaised with key government, industry and agency stakeholders in order to define requirements, appropriate resource allocation, scope of systems, ensure appropriate education, communication and change. * Developed service offerings which leverage the NSW Government Standard Business Processes using ARIS, SAP SolMan, and other reporting technology, as well as providing procurement facilitation services, establishing a requirements framework and repository, an RFQ/RFI support service for government agencies, and a software assessment prototype to allow agencies to understand how solutions on shortlists compare to their own needs. * Developed a target operating model and transition plan to option the establishment of the CSSRP as on ongoing operational unit and centre of excellence for government. * Implementation of PP (Production Planning), PM (Plant Maintenance) and MM (Materials Management) modules across all areas of government: transport, health, family services, and finance with plans to extend to others. * Provided consulting support and training for the development of business and process architectures in the NSW Government Business Process Standards and advising clients with various platforms across government, including SAP, Oracle, Siebel, Microsoft, Salesforce, and others. * Worked closely with the entire team to define and implement processes while embedding appropriate controls to ensure project risks and priorities are managed effectively. * Employed a combination of Microsoft Project using traditional waterfall methodology and the use of Microsoft Excel integrated with the project schedule to manage risks, issues and changes.
SMS Management & TechnologySenior Consultant
Apr. 2013 - Sep. 2014
— Selection of clients and projects — * Jaguar Land Rover * * Development of a regional IT target-operating model to use a regional change management approach to deliver global IT strategy. * Program manager working with the over 100 stakeholders across 20+ projects to define, document status and determine actions related to IT activity within the APAC region. * Worked with the executive stakeholders to develop a regional model to support program delivery including the establishment of regional IT steering committees. * Defined roles, processes, and tools as required for a regional delivery team operating to assist with the implementation of global IT strategy including a major SAP implementation, development and implementation of a BI platform and the restructure of their operating model to align to the future regional model. * Responsible to facilitate risk reviews and maintain issue and risk registers for the program portfolio; ensuring project level risks and issues are reported and rolled into master program list. * Set up and managed the program portfolio schedule including milestones for each project and work package in the region. * Responsible to define program documentation management and control for the region, as well as to define document control processes. * Maintained the scope change register and decision log matrix for the program. * Developed the portfolio dashboard reporting as required by the program director and for steering committee review. * Worley Parsons * * Developed a master data management framework using a Target Operating Model approach to reflect the strategy of their Corporate Procurement group. * Developed standard questionnaires for business leads providing input to reporting and information sharing across corporate and project groups within the business. * Defined requirements for an Oracle extension for data cleansing and normalization.
RCR TomlinsonImplementation Manager
Oct. 2012 - Apr. 2013* Developed and implemented a BPMS platform using Appian technology, for business process development including the on boarding, structure and process definition for two development teams. * Managed rapid prototype development for the purpose of change and communication to the business about system capabilities, but also to develop a demand management system to appropriately prioritise the portfolio of processes for development. * Acted as Scrum Master using VersionOne for agile software development.
* Responsible for portfolio management of development projects
* Led a team of 2 business analysts and 2 developers with 6 business stakeholders as product owners.
* Responsible for all aspects of development including ideas management, analysis, use case development, sprint management, testing, and acceptance as well as resource management of the team.
Leonardo ConsultingConsultant
Jun. 2011 - Sep. 2012
— Selection of clients and projects — *Woolworths*
* Scoped and developed standard work instruction reporting across all stores and departments to be generated directly from documented business processes, leveraging ARIS technology. * Review and assessment of current modelling standards and conventions for alignment with an automated system. *Cochlear*
* Led the business team of 8 in the development of a feasibility study/pilot project with the purpose to identify the use of ARIS in generating procedural and work instruction documentation in accordance with quality management system requirements. * Conducted requirements gathering, workshops, interviews including as-is v. to be modelling, gap analysis and transformation planning. *Transport Construction Authority*
* Conducted review of the use of the ARIS platform within Transport Construction Authority.
Identified opportunities to extend the use of the platform within other directorates of the business.
* Developed the project management plan and business case for the implementation of ARIS within the wider group including a project schedule with scenarios based on different constraints, budgets, and resource profile. * Conducted interviews and requirements definition with 15 first line executives and managers as well as the development of high level scope statements for each business line.
Coffey International LtdSenior Business Analyst/Project Manager
Aug. 2009 - Jun. 2011* Conducted feasibility studies in order to provide budget estimates for senior management including the implementation of a global Payroll and a global HR system for the organisation and the use of a Customer Relationship Management. * Used Microsoft Project Server to coordinate these projects globally.
* Scoped and implemented the use of an intranet site as the repository for global sales pipeline information, which included standardised reporting for all senior managers for their specific geography and/or service line using Microsoft Project Server. * Managed through a standard project governance board managing risks and issues while the project schedule, resources and budget was managed through Microsoft Project. * Led a development team of 8 using the .NET platform for custom development related to interfaces to corporate systems including those required for sales pipeline, human resources, and finance processes. * Employed agile project management methodology to define requirements, review, test, and deploy changes to systems within the business.
* Conducted analysis across the global financial management systems to determine roadmap for consolidation, upgrade and decommission. provided an analysis through heat map of areas where licensing or support was required to determine best way forward for addressing upgrades and consolidation. * Requirements gathering from local and global resources. * Provided costed options for solution architecture.
Transport Infrastructure Development CorporationInformation Manager
Jul. 2007 - Aug. 2009* Led a team of 4 staff, contractor staff ranging from 4 - 10, and multiple vendors for the business technology program. * Developed a corporate management system standard, which standardized policy and procedural documentation development. * Managed the $2M project to outsource first and second level ICT Operations services by developing a sourcing strategy, business case, the request for tender process, contract negotiations and award, mobilization and implementation of new processes. * Managed all aspects of the business and technology program, including change management and communication. * Responsible for effective cost, schedule and resource management of team * Responsible for the establishment of a change management process using the framework within the business.. * Responsible for the $500k implementation of an intranet/extranet portal to consolidate the use of the document management system and all web based applications such as the risk management system, project management system, and new communication management system. * Extended the services of these systems by introducing a workflow engine to facilitate core processes and to pass data from the various systems. * Prepared specifications and release of system using ARIS in order to provide interactive engagement with the document base for standards and the existing process work. * Scheduled outages effectively while undertaking the major project of implementing a Storage Area Network. Coordination of outages through the master program schedule in Primavera p6. * Managed the successful $300k implementation of the HR system, responsible for vendor management, requirements gathering, project reporting, user acceptance testing and training. * Led the successful $300k implementation of a stakeholder management system using an as a service and an enterprise setup to allow multiple projects to use the corporate software, which would allow enterprise reporting.
Self EmployedContract Consultant
Jan. 2004 - Nov. 2007* Coordinated with business development managers to develop and design technology solutions for clients including internet, intranet, document management and client relationship management systems. * Worked closely with clients to understand requirements and provide functionality in the design of sites.
* Scoped and implemented a site for a national research group that included facilities for peer reviewed document management and publishing as well as a security based authoring platform. * Managed the development of a web based application for membership sites providing both security access and author access which was able to be reused in multiple industries.
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