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Work Background
NTT DATA Europe & LatamSenior Scrum Master
Feb. 2024 - May. 2024Brasília e Região · RemoteResponsável pelas seguintes atividades:
Gerente de Projetos da Equipe CMM (Spain/Japan/Brazil)
Gerenciamento do time;
Elaboração de reuniões e apresentação ao time;
Facilitador da comunicação entre as partes envolvidas;
Implementação e promoção da cultura ágil dentro da equipe;
Auxiliar o time na resolução de conflitos e impedimentos, escalando questões quando necessário;
Gerenciamento e negociação sobre os prazos, demandas a serem priorizada e cada fase do projeto;
Gerenciamento e acompanhamento dos processos relacionados ao time internacional da NTT DATA;
Aplicação efetiva do framework ágil, facilitando e conduzindo cerimônias e ações que promovam auto-organização e melhoria contínua;
Elaboração e construção da ferramenta de billing CMM - Responsável pelos provedores de armazenamento em Cloud (AWS, Azure, CMP);
Resolução de incidentes abertos referentes a aplicações suportadas pela equipe dentro do SLA desejado, trabalhando para sanar dúvidas entre o solicitante e a equipe;
Acompanhamento cerimônias definidas nos frameworks ágeis ocorram e tenham o resultado esperado; Participar com a equipe em cerimônias da SAFe® e representá-los sempre que a presença da equipe não for necessária, por exemplo, no Scrum de Scrums;
Conquistas:
Aumento nas entregas de tarefas em mais de 70%.
Otimização de Processos: Promover a cultura de alta performance e alinhamento das entregas com os objetivos estratégicos, otimizando processos e práticas de trabalho.
MTP Métodos e Tecnologia - BrasilSenior Scrum Master
Aug. 2023 - Dec. 2023Senior Scrum Master - Pricewaterhouse Coopers (US) - Lead the Mater team within Data Platform Services, utilizing SAFe, Scrum, and Kanban methodologies.
- Lead the evolution of Workbench 2.0/2.1 product.
- Coordinate cross-team collaboration across five units in a Scaled Agile environment.
NTT DATA Europe & LatamScrum Master
Nov. 2022 - Aug. 2023Brasília, Brazil · RemoteScrum Master - NFCOM Sirius - Vivo Telefonica (NOV/22 to FEB/23)
Coordinated invoicing and billing operations team. - Led the developers' team, delivering innovative and high-quality solutions;
- Responsible for implementing Scrum methodology in the NFCOM Sirius team;
- Increased productivity by 30% in the last quarter, exceeding expectations and deadlines. Agile Master - Octane Team - Vivo Telefonica (FEB/23 to JUN/23)
Coordinated the transition to the Octane billing system. Agile Master - coordination of the transition of the billing system (Octane);
- Responsible for implementing the Scrum methodology in Vivo Octane teams;
- Building and managing Octane Scrum teams (Billing, Library, and Back Office);
- 80% increase in deliveries at the end of two sprints, with a quality index above 90%. Agile Master - Optimization Squads - TIM (JUN/23 to JUL/23)
Supervised Quick Wins, Layer 1, and Layer 2 Squads. Agile Master - Supervising agile processes.
- Responsible for supervision and relationship with squads, leadership, and stakeholders;
- Increased the quality of deliveries by 85% after two sprints;
- 70% decrease in the number of bugs and trouble issues after two sprints;
- Responsible for the One Page of metrics and quality.
IBMScrum Master
Mar. 2022 - Nov. 2022Brasília, BrazilScrum Master of the PIX Mainframe and PIX Cloud teams at Banco do Brasil, coordinating the operation of the payment solution in various environments. - Facilitation of the Scrum rites (Planning, Daily, Review, Retrospective, Refinement, etc.);
- Acting in partnership with the POs in managing and refining the Product Backlog;
- Managed projects and tasks strictly adhering to defined agile methodologies and processes.
- Acting in partnership with the POs and devs in the improvement of both the Definition of Ready and the Definition of Done;
- Led both teams in completing multiple projects on time and within budget.
- Establishment of an environment of continuous improvement and team empowerment by encouraging open and honest communication among team members and involving them in all decision-making and planning processes
Grupo ZagoScrum Master
Nov. 2021 - Jan. 2022Brasília, BrazilScrum Master at the Marketing Team of Grupo Zago. • Working alongside several private and public clients, helping them to solve their issues with marketing and agile methodologies.
• Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, marketing strategies, and current campaigns.
• Responsible for management of all aspects and Scrum ceremonies related to the Marketing Business.
• Increased organic traffic to website by 40% in 60 days.
• Increased the number of leads by 60% in 60 days.
• Enabled the Marketing team to become an Agile team increasing its throughput by 15% through the use of Scrum and Kanban.
NTSec | Network SecurityScrum Master
Feb. 2021 - Oct. 2021Brasília, Brazil• Ensured 3 project teams lived Agile values and principles and followed client-required processes and practices.
• Managed 3 Agile Teams of Onboarding Process.
• Increased Onboarding Success rate by 30% in six months.
• Reduced Churn Rate by 70%.
• Spearheaded 50+ Agile Ceremonies such as Sprint Planning, Daily Standups, Retrospectives, Story Refinement, and Release Planning. • Identified 10+ complex impediments and assisted 3 teams in identifying a path to deliver on their sprint commitments.
ADVE - DigitalMarketing Coordinator
Sep. 2020 - Dec. 2020Brasília, Brazil· Analyzed sales funnels and customer intent.
· Measured the performance of online and offline campaigns.
· Reported on marketing KPIs like leads, conversion rates, website traffic, and social media engagement.
Eixo.DigitalCopywriter
Aug. 2020 - Jan. 2021Brasília, Brazil· Editing and proofreading work to ensure high editorial standards are met across all content outputs.
· Collaborated with the creative and marketing areas to assess project needs and help with messaging.
· Drive brand consistency across all company communications, including social media accounts and e-mail marketing.
Voton BRScrum Master
Jul. 2020 - Sep. 2020Brasília, Brazil• Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, marketing strategies, and current campaigns.
• Responsible for management of all aspects and Scrum ceremonies related to the Marketing Business.
• Strategic and Marketing Management, throughout agile frameworks (Scrum and Kanban).
• Planning and developing strategic marketing campaigns.
• Working along with the traffic team to increase the performance of marketing campaigns.
• Proofreading of marketing texts and campaigns.
Clubecoat FitnessMarketing Coordinator
Mar. 2020 - May. 2020Brasília, Brazil· Managed inbound and outbound marketing campaigns.
· Worked with the marketing team to improve presence in social media networks.
· Produced data reporting/analysis, performance management, and culture initiatives.
Valóre Negócios ImobiliáriosScrum Master Project Manager
Oct. 2019 - Mar. 2020Brasília, Brazil• Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews, and sprint retrospectives, coached team members and clients on the Agile process.
• Responsible for performing research and providing insights regarding the market, trends, competitors, potential and existing customers, marketing strategies, and current campaigns.
• Responsible for management of all aspects and Scrum ceremonies related to the Marketing Business.
• Strategic and Marketing Management, throughout agile frameworks (Scrum and Kanban).
• Implemented Netimóveis Management System Framework.
• Produced and developed marketing tools for real estate businesses.
• Managed marketing team, increasing the number of clients by 35% in six months.
LV Consulting and Health BusinessScrum Master
Aug. 2019 - Oct. 2019Brasília, Brazil• Effectively managed cross-functional company initiatives.
• Managed Contracts structure in order to reduce bureaucracy and increase agility.
• Helped to empower and coach contract teams to success.
• Reduced Churn rate by 40%. • Ensured 100% of Scrum activities were tracked, kept up-to-date, and reported
Consultoria 7Copywriter
Mar. 2019 - Aug. 2019Brasília, Brazil· Copywriting and proofreading for marketing campaigns developed by the agency.
· Worked along with the traffic team to improve quality and content marketing for several clients.
· Developed content solutions for e-mail marketing campaigns.
· Strategic planned sales funnels for Matemática pra Passar Course, in Rio de Janeiro, increasing the number of enrollments by 200% in three months.
SBF Comércio de Alimentos LTDA. / Veredas Grill RestaurantCustomer Care and Supply Manager
Oct. 2015 - Sep. 2016Brasília, Brazil· Trained and managed the restaurant team to maximize performance and productivity.
· Coordinated planned marketing initiatives to promote business development. · Managed supply process and budget.
Giacometti ComunicaçãoMarketing Coordinator
Apr. 2014 - Oct. 2014Brasília, Brazil· Managed strategic and marketing campaigns for Federal Deputy Sandro Avelar.
· Coordinated pools and interviews within the Distrito Federal area. · Developed marketing campaign for Distrital Deputy Chico Leite.
FLAP Live MarketingCopywriter / Proofreader
Aug. 2013 - Mar. 2014Brasília, Brazil· Copywriting and proofreading for marketing campaigns developed by the agency.
· Assisted the traffic team to obtain social media metrics.
· Worked along with the traffic team to improve quality and content marketing for several clients.
Informe ComunicaçãoCopywriter / Proofreader
Jun. 2011 - Feb. 2012Brasília, Brazil· Copywriting and proofreading for marketing campaigns developed by the agency.
· Assisted the traffic team to obtain social media metrics.
· Worked along with the traffic team to improve quality and content marketing for several clients.
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