Requests
8
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Work Background
Calbright CollegeProject Intern
Jun. 2024
Calbright CollegeStudent
Feb. 2024Virtual
CrlaurenceOperations Assistant
Mar. 2021 - Sep. 2022Corresponds daily with carriers and local agents for pricing and pickup information.
Arranging transportation of goods.
Create and send bills of lading to all appropriate parties as necessary.
Keeping in touch with carriers and customers.
Manage all billing and invoicing.
Preparing documentation for shipments to meet customs requirements in different countries.
Tracks all shipments daily to ensure proper delivery time.
Oversaw and coordinated daily operations of the office, including managing a team of freight associates, scheduling shipments, and ensuring timely delivery of goods to customers. Prepares source data for computer entry by compiling and sorting information.
Coordinate actions between sales, operations and logistics to meet customer needs.
Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Ensured accuracy of orders.
Maintained inventory management system.
Prepared shipping documents for daily deliveries.
Supervised staff of order pickers/packers.
Communicated goals and objectives of training sessions and clarified company policies and standards.
Apply my theories.
Creating, planning, and providing training programs.
Deliver workshops.
Demonstrate the correct way to use exercise equipment.
Ensured content was engaging, dynamic, and suited to each group's needs.
Ensured participants had good understanding of the material.
Monitor the misuse of equipment. Implementing training and development coursework/programs.
Organized and maintained training materials; Planned follow-up activities and communicated areas for improvement.
Provided feedback and guidance to settlement workers around client services and navigated the social service system.
Quality awareness training.
Training of incoming employees.
Assisted other managers with overall daily routines.
Customer service.
Ensuring that all employees adhere to the company's uniform standards.
Insured all orders were shipped out in a timely manner.
BROOKDALE SENIOR LIVING COMMUNTIES INCFront desk/IT help/Food Server
Mar. 2020 - Mar. 2021Santa Monica, California, United StatesI oversaw client support and provided technological assistance to senior living residents, ensuring exceptional customer service and empathetic care. Leveraging my IT expertise, I enhanced residents' comfort and comprehension of technology. Additionally, I implemented systematic approaches to efficiently manage food service distribution with great attention to detail.
• Created and executed backup and disaster recovery plans for data integrity in the event of system failures to reduce data loss.
• Streamlined server provisioning processes and automated routine tasks to reduce manual efforts and augment operational efficiency.
• Improved overall service efficiency by contributing to smoother operation and amplified client experience.
HALLOWEEN EXPRESSSales Associate
Sep. 2019 - Nov. 2019Rancho Cucamonga, California, United StatesI actively engaged with customers to gain insights into their purchasing preferences and provided personalized service to enhance their shopping experience. Collaborating closely with management, I ensured that retail operations and task execution adhered to company standards.
• Deployed innovative sales strategies, such as upselling and cross-selling techniques, increasing in average transaction value.
• Researched market and competitor analysis to identify new opportunities and trends, resulting in growth in market share.
• Exceeded sales targets consistently for consecutive quarters, resulting in recognition as a top-performing sales associate.
rainbow acresCashier
Feb. 2012 - Nov. 2016Ensured accuracy of orders.
Maintained inventory management system.
Prepared shipping documents for daily deliveries.
Supervised staff of order pickers/packers.
Communicated goals and objectives of training sessions and clarified company policies and standards.
Apply my theories.
Creating, planning, and providing training programs.
Deliver exercise classes and workshops.
Demonstrate the correct way to use exercise equipment.
Ensured content was engaging, dynamic, and suited to each group's needs.
Ensured participants had good understanding of the material.
Develop personal exercise and diet plans.
Monitor the misuse of equipment
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