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Work Background
nChainSoftware Engineer
Jan. 2021London, England, United Kingdom→ Engineered and launched robust RESTful APIs with Node.js, TypeScript, and NestJS, enhancing system interoperability and client satisfaction.
→ Developed and maintained high-performance cross-platform applications for Android and iOS, streamlining user experience across devices using Ionic, Angular, TypeScript, PostgreSQL, and AWS.
→ Crafted advanced web applications and APIs with NestJS and Svelte, complemented by desktop versions with Electron, improving product reach and versatility.
→ Produced interactive API documentation with Swagger (OpenAPI), enabling a 30% reduction in developer onboarding time.
→ Championed Scrum methodologies as a Scrum Master, leading the team to a 15% increase in sprint efficiency.
→ Designed and optimized database schemas and queries with PostgreSQL, achieving a 25% reduction in data retrieval times.
→ Provided critical support and mentorship to team members on bug resolution, feature development, and UI/UX enhancements, contributing to a 10% decrease in monthly bug reports.
→ Contributed to QA Automation using Selenium, Cucumber, Gherkin, and Java, which helped reduce release cycle times by 15%.
→ Facilitated the onboarding process for new software engineers, expediting their acclimation to the codebase and enhancing project continuity.
nChainJunior Software Engineer
Apr. 2020 - Jan. 2021London, England, United Kingdom→ Spearheaded the development of web applications and APIs utilizing Svelte, Electron, and Sequelize, enhancing application efficiency and user engagement.
→ Engineered robust, scalable microservices using Go and gRPC, which improved system performance by 20% and facilitated seamless integrations.
→ Acted as a key technical resource within the team, providing effective solutions to bugs, and contributing to the introduction of new features and the refinement of UI/UX design, leading to a 15% decrease in recurring issues.
BitBee LimitedJunior Front-End Developer
Mar. 2019 - Mar. 2020London, England, United Kingdom→ Collaborated in dynamic team settings to construct websites, accelerating delivery time by 25% and enhancing product performance.
→ Mastered and implemented modern web technologies, including HTML5, CSS3, JavaScript, ReactJS, and Redux, contributing to the development of user-friendly interfaces.
→ Managed and maintained multiple projects with ReactJS and Redux, ensuring high code quality and efficient application state management.
→ Played a pivotal role in planning and architecting projects, which led to a 20% increase in successful project delivery for the BitBee team.
→ Mentored peers on web fundamentals, fostering a collaborative learning environment and enhancing team productivity.
→ Conducted extensive research and development in Front-End technologies, leading to the adoption of new, more efficient coding practices.
→ Spearheaded the creation of a project starter kit using Pug and Sass, which streamlined the prototyping process and reduced development time by 30%.
→ Optimized project load and render speeds to outperform competitors, with verifiable top rankings in Pingdom tools assessments.
→ Consistently achieved a 100/100 score on Google Page Speed for mobile and desktop, setting a benchmark for performance excellence.
Drift Data SystemsFull-Stack Developer | Internship
Aug. 2018 - Feb. 2019Bucharest, Romania→ Gained proficiency in full-stack development with a focus on Node.js, Angular, and TypeScript, applying best practices to real-world software solutions.
→ Played a critical role in quality assurance by rigorously testing new features, contributing to a 15% reduction in post-deployment issues.
→ Diagnosed and resolved software bugs, enhancing system reliability and user satisfaction.
→ Made meaningful contributions to the development codebase, improving functionality and performance of client applications.
→ Engaged in continuous learning and professional development, demonstrating a keen ability to adapt and contribute effectively to a fast-paced software development team.
Wipro LimitedOSS Frontline Engineer
Jun. 2017 - Nov. 2017Bucharest, Romania→ Spearheaded the resolution of high-level technical issues across a suite of Microsoft products, enhancing service quality and customer satisfaction.
→ Established and nurtured effective communication channels with Microsoft Office 365 Enterprise customers across EMEA, streamlining issue resolution.
→ Cultivated strong customer relationships, leading to a 10% increase in customer satisfaction ratings for the support team.
→ Specialized in troubleshooting Office 365, Active Directory synchronization, and provided expert guidance to customers, significantly reducing repeat incident rates.
→ Expertly navigated Active Directory Federation Services, Single Sign-On (SSO), and Hybrid Deployments, ensuring seamless integration and user experience.
→ Diligently updated customers on issue status and maintained CRM accuracy, resulting in a 20% improvement in case resolution times.
→ Pioneered customer-centric solutions, often devising workarounds and fixes that reduced downtime and bolstered client productivity.
FreelanceTour Manager
Feb. 2010 - Nov. 2016Bucharest, Romania→ Orchestrated all facets of travel logistics, ensuring each tour proceeded without interruption and that accommodations, dining, and services met high standards.
→ Addressed and resolved passport and immigration issues, providing expert guidance and support to minimize disruptions and maintain schedules.
→ Accompanied artists on tours, whether by car, train, or plane, guaranteeing personal assistance and a commitment to artist comfort and needs.
→ Assured the smooth operation of tours, proactively identifying potential challenges and implementing solutions to ensure artist satisfaction.
→ Documented tours through video, photography, and social media, effectively capturing and amplifying the tour experience for broader audience engagement.
→ Compiled detailed reports and maintained meticulous records, fostering improvements in tour planning and execution.
→ Conducted thorough debriefing sessions post-tour, offering insightful feedback that contributed to the continuous enhancement of tour quality.
AxevoSenior Sales Representative
Apr. 2005 - Jan. 2010Bucharest, Romania→ Conducted in-depth market analysis to monitor competitive activities, resulting in strategic adjustments to pricing and products that increased sales by 15%.
→ Initiated product and service enhancements based on comprehensive evaluations of market trends and competitive developments, influencing company policies.
→ Maintained active engagement with customers and internal stakeholders through various communication channels, enhancing customer satisfaction and loyalty.
→ Created and managed detailed sales records, providing valuable historical data that informed future sales strategies and area market forecasts.
→ Addressed and resolved customer issues by devising effective solutions and advocating for customer needs to management, reducing complaint resolution time by 25%.
→ Served as a knowledge resource for peers, answering technical and procedural questions to enhance team performance and cohesion.
→ Committed to continuous professional development by participating in educational workshops, ensuring up-to-date industry and technical knowledge.
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