zuku
Company Employees
Wanja Mugo
Product Support Specialist @Pesapal Ltd
Verified
Results-driven professional with a strong academic foundation in Food Science and Technology and hands-on experience in customer experience, product support, and systems operations within the fintech and hospitality technology space. Currently serving as a Product Support Officer supporting Oracle Opera PMS, with proven ability to analyze processes, manage system-based operations, and ensure accuracy in transaction handling and reporting. Demonstrates strong analytical and problem-solving skills, with experience in handling transaction audits, reconciliations, and compliance-related processes — skills directly applicable to regulatory and quality assurance roles within the agribusiness sector. Passionate about transitioning into agricultural compliance and food safety, with a keen interest in ensuring adherence to industry standards, quality control, and regulatory frameworks in food production and processing. Combines technical system expertise with a solid understanding of food science principles to support data-driven decision-making, compliance monitoring, and continuous improvement in agro-processing environments.More...