CX Leader | Digital Transformation Consultant | SaaS Project Strategist
Hi! I’m Isabel, a CX and tech consultant with 10+ years of experience helping brands implement customer service solutions across Latin America and the U.S.
I specialize in leading SaaS implementation projects (Zendesk, AWS, Five9, Braze, Qualtrics), managing multicultural teams, and creating high-impact solutions that align with business goals. I'm passionate about customer-centric design, agile delivery, and operational excellence.
I’m currently looking to connect with founders, startups, or tech companies that need a hands-on partner to optimize customer experience, launch digital initiatives, or build scalable processes for growth.
Let’s talk if you need someone who can turn ideas into action, align teams, and get things done.More...