I'm a Product & Design Consultant with over 15 years of experience driving business growth across fintech, consumer products, and high-impact startups. I specialize in transforming ambiguity into scalable systems, launching innovative products with speed, and aligning design with strategic business outcomes.
My work lives at the intersection of enterprise precision and entrepreneurial agility. As VP of Product at Revela, I launched a Banking-as-a-Service platform in just 60 days. I’ve saved companies millions by rescuing failing systems, like the $1MM cost recovery I drove at Flyhomes through CRM optimization. And when I chose to prioritize family over relocation, I didn’t slow down—I scaled a construction brand to $500K revenue in under seven months while advising early-stage startups on UX, go-to-market, and product strategy.
What sets me apart? I don’t just build products—I build momentum.
From leading 150+ initiatives across 9 teams at Acorns to creating Zelle’s first national GTM playbook, I bring clarity to chaos and results to roadmaps. My approach is human-first and insight-driven, blending UX design, data-backed strategy, and team empowerment to create products people trust—and businesses depend on.
Like the viral content strategies outlined in Hook Point, I believe retention isn’t a metric—it’s the byproduct of relevance. Whether it’s capturing attention through intuitive UX or holding it through frictionless onboarding, I build experiences that stick. Every product decision I make ties back to what matters: user impact, team velocity, and measurable business growth.
Let’s build something that earns attention—and keeps it.More...
Danielle Ellzey
Capernaum Coordinator@Young Life
Verified
Danielle Ellzey is currently serving as the Tampa Bay Capernaum Coordinator at Young Life, where she passionately advocates for and empowers youth with disabilities. With over a decade of experience in nonprofit management, Danielle has successfully expanded program outreach, fostering inclusive community engagement and areas of belonging.More...
Marlene Santana
Finance Manager@Young Life
Verified
Sarah Mullen
Freelance Writer and Personal Assistant
Verified
Sarah Mullen is a Master’s educated student with a passion for people, problem solving, and communication.she is currently interested in freelance writing and remote personal assisting opportunities. Some of her interests and experiences include social media, marketing, photography, videography, communications, social justice, ministry & religious involvement. She is a very dedicated and creative individual, and wholeheartedly believes in working to bring care for all people.More...
Sarah Ray
Director of Global Programs@The Exodus Road
Verified
Sarah Ray is a visionary nonprofit leader who has committed 18 years to combating poverty and human trafficking through social entrepreneurship, prevention education, and aftercare. As Global Director of Education and Aftercare at The Exodus Road, she co-designs and leads trauma-informed programs that transform lives across multiple continents. Drawing on her MSc in Sustainable Development and specialized trauma certification, Sarah has authored evidence-based curricula implemented worldwide and co-developed comprehensive programs for survivors in Asia and Latin America.More...
Stephen Ondevilla
Enterprise Recruiter@Akkodis
Verified
Hello! I am a current Enterprise Recruiter who has been working on IT recruitment for the past 4 years. I am engaged in all components of the SDLC and have hired for various roles both technical and non-technical related in that project lifecycle. I specialize in Fintech companies, but can also do other industries as well such as entertainment, retail, and energy
For my artistic passions, I have recently started my hand in voice acting and storytelling. I’m looking to improve but would also like to try my hand in any opportunities relating to the voice over field as well!More...
Stephanie Wright
Marketing Communications Manager
Verified
With over 14 years of experience, I bring a proven track record of aligning brand messaging and strategic communications to business goals—especially in healthcare and regulated environments. I specialize in translating complex medical information, like GLP-1 therapy content, into accessible, high-performing campaigns. I've led initiatives that boosted patient reactivation and retention, increased online revenue by 40%, and improved eCommerce traffic by 19%. My experience includes spearheading company-wide internal communications strategies, managing CRM integrations (HubSpot), and driving multi-channel campaigns across SMS, email, and digital platforms. I thrive in cross-functional teams, partner with executive leadership, and deliver measurable results through data-driven marketing.More...
Kari Burgess
Training Manager
Verified
Kari Burgess is a dedicated Training Manager with over twenty years of experience in developing innovative training programs that enhance employee skills and foster professional growth. Based in Las Vegas, she excels in transforming complex concepts into engaging learning experiences.
Outside of work, she enjoys travel and volunteering with local nonprofits in the recovery space.More...
Mackenzie Adams
Founder@Chaz LaRue
Verified
I have an extensive background in non-profit management, marketing, event planning, design, and everything involved with founding an e-commerce brand. My passions are anything creative and ensuring a great customer service experience!More...
Kelli Sander
Small Business Owner / Operator@Kelli Marie Design
Verified
I am a dedicated and passionate small business owner and operator of Kelli Marie Design, a candle company. With a strong background in customer experience and business management, I expertly oversee all aspects of the business, from customer relations to designing and production. My entrepreneurial spirit and creative flair make me a powerhouse. I am driven by my commitment to delivering high-quality candles, exciting workshops and exceptional customer service. With my talent, combined with my business acumen, contributes to the ongoing growth success of Kelli Marie Design.More...
Jarred Donalson
Owner/Consultant@Donalson Consulting LLC
Verified
As a consultant and real estate professional I help clients reach their goals through education, experience and empathy. My clients deserve the best I have to offer which starts with an understanding and concern for them and their desired outcomes. Through years in customer service, business operations, leadership and education, I have gained a unique perspective on how businesses grow and operate over time. I love helping my clients achieve their goals and become the best they can be. In my professional life I have founded or cofounded multiple companies across different industries. My entrepreneurial spirit and compassionate approach enables my clients to succeed through a deep concern and care for their needs while creating efficient systems for success.More...
Malia Vaughn
Owner@Vaughn Photography
Verified
I recently quit my full-time corporate job as a VP of Strategy Learning and Development at SalesHive to focus on family. However, I'm looking for side projects where I can continue to utilize my skills from my previous role. During my time at SalesHive, I successfully implemented strategic learning programs that significantly improved the performance and productivity of the client care team. I also developed comprehensive training materials that were instrumental in enhancing the skills of the team. My innovative approaches led to a noticeable increase in sales and customer satisfaction. I have also been recognized for my ability to create a nurturing environment that encourages continuous learning and development.More...
Benjamin Oakley
President@BRE Enterpirses, LLC
Verified
I am a Communications graduate from the University of Washington with experience in the non-profit, political, and business world. My professional career began as a Director of a local non-profit in Seattle, WA, overseeing a team of staff and volunteers. I then served as a legislative aide to a member of the Washington State Legislature, overseeing both the official and political operations and handling overall strategy for the team. For the past 8 years, I have owned and operated a mobile medical company of over 75 employees and contractors, concluding with the sale of the company in June of 2022. Lastly, I transitioned into helping launch a startup in the mobile fintech space, successfully launching in 2024 where I continue to serve as a consultant and have led early sales for the company. As a side gig, I just began my 16th season as an NCAA soccer referee, currently in the SEC, ACC, Sun Belt, and several other conferences.More...
Paul Roemer
CEO & Founder@Pale Rhino Consulting
Verified
Paul Roemer
(484) 885-6942 paulroemer@gmail.com https://www.linkedin.com/in/paulroemer/
www.linkedin.com/bob/yokoyama
Melbourne, FL
CAREER PROFILE
HEALTHCARE CONSULTING EXECUTIVE & OMNI-CHANNEL CUSTOMER EXPERIENCE EXPERT with subject matter expertise in strategy, Voice of the Customer, transformation, digital, design-thinking, and call centers/CRM for Providers and Payers. International expertise in program and project management. Emphasis on applying human factors and inter-departmental coordination with cross-functional partners. Proven record of analytical review and cost-effective decisions from a complex matrix of information. Deep management expertise includes:
AREAS OF EXCELLENCE
Consulting Healthcare Rain-Maker
CX / UX Design-Thinking Strategy Program Management
Process Improvement Call Centers/CRM Digital Transformation
Change Management Innovation Customer Experience
GALLUP CLIFTON STRENGTHS PROFILE (Neutral 3rd party assessment)
Ideation | Strategic | Activator | Self Assurance | Belief
PROFESSIONAL ACCOMPLISHMENTS
Customer Experience | CRM-Call Centers | Digital Access & Engagement
Thirty years of Customer Experience & Digital / Consumerism consulting in 20 countries for multinational and Fortune 100 companies in healthcare providers and payers, telecommunications, retail, financial services, and technology.
• Consulted to Boston Consulting Group project to reimagine what healthcare consumerism needs to look like in 3-5 years
• Led IBM’s Healthcare Consumerism Strategy and Digital CX consulting practice for payers and providers
• Led the team that designed and implemented the consumerism and digital CX strategy for Providence Health Services & Providence Health Plan
• Developed the consumerism and digital CX strategy for Christiana Care
• Led the teams that innovated a new design for patient & family access and engagement for CHLA and Children’s Medical Center
• Led the team that designed the consumMore...
Jayme Johnson
Founder@Worthy Marketing Group
Verified
Creative marketing professional with over 20 years experience establishing and growing brands.More...
Howard Freeman
Founder & Principal@Lenox Hill Partners
Verified
💵 $225 million+ raised
🌍 Co-founder of ClimateTech company
👔 Fundraising for U.S. startupsMore...
As a People, Organization, & Change Expert, I have successfully led numerous organizational design, people projects and change initiatives, resulting in improved operational efficiency and team member satisfaction.
I have led, developed, and implemented transversal people processes in global, cross-cultural, and transformational contexts. I have also facilitated numerous training programs to enhance team member skills and competencies and to work with leaders to prepare the workforce for the future.
My expertise in HR management and organizational behavior has helped in optimizing the workforce and fostering a positive work environment.More...