Customer Success/Services Executive with a 20+ year record of growing B2B SaaS software companies. This includes Go-To-Market Strategy, Defining KPIs, driving efficiency, methodology building, financial planning, customer relationship management, improving Gross and Net renewals, building high performing teams, and establishment of best practices. Proven track record of driving sales of both services and SaaS software. Deeply experienced in the software industry with customers in North America, Europe, South America, and Asia.More...