Hannah Slagle is an experienced and passionate Enterprise Customer Success Manager at Xcitium, a leading technology company. With a robust background in customer service and business relations, she is dedicated to ensuring customer satisfaction and building long-lasting relationships with her clients. Over the years, she has accumulated a wealth of knowledge in customer success strategies, project management, and account management. Prior to joining Xcitium, Hannah held several roles in customer service management where she honed her skills in problem-solving, communication, and leadership. She is known for her proactive approach, always seeking ways to improve the customer experience and help her clients succeed. Hannah holds a degree in Business Administration and Management, which has provided her with a solid foundation in business strategies and operations.More...
Brittany Bartek
Customer Success Manager@Xcitium
Verified
As a Customer Success Manager at Xcitium, I have successfully implemented customer-focused strategies that improved client satisfaction rates for those I work with. I effectively managed customer relationships, resulting in increased customer retention, service add-ons and loyalty. While also leading cross-functional teams to ensure the delivery of high-quality services, significantly boosting company reputation and profitability. My proactive approach in identifying and resolving customer issues has led to improved customer experience and product value. Thus, creating long lasting customer relationships and internal team relationships.More...