Bilingual IT Support Engineer with over five years of experience providing high-level technical support to executives, traders, and top-level management in fast-paced environments. I specialize in white-glove executive IT support, conference room AV technology, and enterprise device management. My expertise spans Windows, macOS, networking, cloud computing, and cybersecurity, ensuring seamless IT operations and enhancing productivity for organizations.
I have a strong background in hardware/software troubleshooting, remote support, and IT service management (ServiceNow, JAMF, Intune, Active Directory, and Azure). My work includes maintaining and optimizing AV systems (Crestron, Cisco Webex, Neat), managing IT infrastructure, and leading technical training to empower business users.
✅ Executive IT Support: Provided priority IT support for C-suite executives at Wellington Management, Wieden+Kennedy, and Entertainment Benefits Group, resolving critical technical issues swiftly.
✅ AV & Conference Room Expertise: Managed and optimized conference room technologies, integrating Crestron, Webex, and Neat systems for seamless hybrid meetings.
✅ Enterprise IT Management: Handled Active Directory, Intune, VPN, device imaging, and IT security solutions, ensuring secure and efficient operations.
✅ Project Leadership & Training: Spearheaded IT projects, streamlined workflows, and trained end-users to maximize technology efficiency.
✅ Certifications: Network+, JAMF 100, Google IT Support, Google Project Management.
With a passion for technology, problem-solving, and IT service excellence, I’m here to help businesses optimize their IT infrastructure and support remote/hybrid workforces.More...
Charlie Crichton
VP@Wellington Management
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Nicholas Bessmer
Architect and Software Engineer@Investcloud
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Nicholas Bessmer is an accomplished Architect and Software Engineer at Investcloud, a company that provides automated investment management and reporting solutions. With a strong background in software development and architecture, Nicholas plays a key role in designing and implementing software solutions that help the company achieve its business goals. His technical skills, combined with his problem-solving abilities, allow him to create efficient and effective systems that improve operational efficiency and customer satisfaction. Nicholas's work at Investcloud demonstrates his commitment to innovation and his ability to deliver high-quality software solutions.More...
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Founder@STUDIOi
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STUDIOi is a boutique consulting firm dedicated to coaching small businesses in areas that matter to them, ultimately empowering them to fulfill on their purpose. STUIDOi was founded as an extension of my life’s work of over 20 years in the investment world where I trained and developed independent financial advisors to grow their businesses. Now, I assist clients in many business types by creating an environment of accountability through coaching.More...
Anup Vasudevan
Senior Full Stack Engineer@Piaggio Fast Forward
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I’m a Polyglot Software Engineer in love with everything Web, P2P (Peer to Peer) and Data Analytics. I believe decentralization is the key to solving quite a few of the world's computational problems. Experienced in building web applications, internal tools and big data pipelines in the Robotics, Capital Markets, Publishing, Telecom and Retail spaces.
Check out some of my work:
https://anup-vasudevan.medium.com/
https://www.linkedin.com/in/anupvasudevan
https://servingniches.org/More...