With over 15 years of experience in customer success and service delivery, Maryellen is a Certified Customer Experience Professional (CCXP) with a proven track record of building and leading customer-centric programs. Currently serving as Customer Experience Manager at Syntax, she established and leads the company’s global Voice of the Customer (VoC) initiatives, including NPS and targeted feedback programs. Previously, she held progressive roles in account management and project delivery, consistently driving customer satisfaction and retention.
In addition to industry experience, Maryellen contributes to thought leadership as an Advisory Council Member for the Customer Experience Program at Seton Hall University. She holds a B.B.A. in Computer Information and Telecommunication Systems from Marywood University and a certificate in Customer Experience from Seton Hall University.More...
David Singletary
Founder/CEO@DJS DIGITAL LLC
Verified
David Singletary is the Founder and CEO of DJS DIGITAL LLC, a company recognized for providing top-tier software solutions. With a strong software implementation, process improvement, and automation background, David has successfully started his own company at the forefront of the digital revolution. Before founding DJS DIGITAL LLC, he spent years honing his skills in various roles within the software space. As a leader, Singletary is passionate about fostering innovation, driving growth, and empowering his team to deliver cutting-edge digital solutions. His vision and entrepreneurial spirit have been instrumental in establishing DJS DIGITAL LLC as a trusted and reputable player in the industry.More...
Jennifer DePierro
Director of Sales & Marketing
Verified
Jennifer DePierro brings over 25 years of sales and marketing expertise in senior living, real estate, and corporate environments. As Director of Sales and Marketing at Applewood Village, she leads a high-performing sales team, focusing on growth by implementing proven sales techniques to achieve measurable success.
She began her career in human resources and corporate training at Merrill Lynch, later transitioning to leadership roles in senior living at Lantern Hill, where she managed the sales and move-in transition for new residents, and at FellowshipLife, overseeing the Fellowship Freedom Plan program.
Jennifer holds a Master of Arts from Penn State University and a Bachelor of Arts from SUNY Stony Brook.More...