Giancarlo Novella Lozano is a dynamic Senior Customer Success Manager at Globalization Partners, where he leverages over a decade of experience in international business and client relations. Known for his strategic acumen and customer-centric approach, Giancarlo has successfully driven client satisfaction and retention rates to new heights, contributing significantly to the company's global expansion goals. His expertise in cross-cultural communication and his fluency in two languages have been instrumental in fostering strong, lasting partnerships across diverse markets. Outside of work, Giancarlo is passionate about mentoring emerging leaders in the field of customer success and customer support projects.More...
Sebastian Viviel
Sales Manager@Asurion
Verified
I am a "game changer" in the world of sales, with over 6 years of experience leading and developing high-performing teams across the world. My approach is not limited to meeting targets, but to consistently and sustainably exceed them. I have a proven track record of doubling revenue projections, maintaining a 92% client satisfaction rate, and sustaining an attrition rate of just 4.7% by cultivating a culture of excellence.
My expertise lies in consultative sales, team development, and strategic planning. I firmly believe that a sales leader is a catalyst for change, not just a supervisor. My focus is on using data-driven insights to make informed decisions while empowering each team member to reach their full potential.
I am a native Spanish speaker and proficient in English (C1), which allows me to create seamless connections and lead in diverse markets. I am always seeking new challenges to make a significant and lasting impact.More...