WS
Wachovia Settlement Services
Company Employees
Cathleen Gordon
Client Relationship Director @Bass & Associates, P.C.
Verified
Seasoned professional dedicated to elevating customer experiences and fostering deep-rooted client partnerships. • With a rich background in account management, I excel in delivering solutions that meticulously cater to complex business needs. • My approach integrates advanced virtual communication skills to maintain strong client relationships, ensuring I serve as a staunch advocate for their requirements across diverse internal teams. • I'm adept at dissecting key performance indicators to furnish insightful reports and pinpoint opportunities for enhancement, ensuring both client satisfaction and robust account growth. • A creative thinker and collaborative ally, my negotiation prowess has consistently secured mutually beneficial agreements, while my strategic oversight has effectively doubled operational outputs and maintained flawless compliance in critical filings. Let's connect to explore how I can bring value to your organization with my unique blend of skills and dedication.More...