I bring over 13 years of experience in the call center industry, working with both startups and established operations. Throughout my career, I’ve built and implemented key processes and procedures that drive efficiency and customer satisfaction. My expertise includes developing comprehensive training programs, establishing and scaling quality assurance teams, and creating strategies that enhance overall performance. I have successfully managed and led teams of up to 85 employees, fostering growth, collaboration, and high-performance results. With a strong background in operations and leadership, I thrive in building systems that support growth and deliver exceptional customer experiences.More...
Molly Bowes-Janzen
Wholesale Marketing Manager@Verano
Verified
Molly Bowes-Janzen is the Wholesale Marketing Manager at Verano, where she leads strategic initiatives to expand the company's market reach and drive sales growth. With a decade of experience in marketing and customer service, and a keen eye for emerging trends, Molly has successfully executed multiple campaigns and activations that have significantly increased brand visibility.
She holds a Bachelor's Degree from Arizona State University in Interdisciplinary Studies with concentrations in Marketing, Sales & Media Analysis.
Outside of work, Molly enjoys exploring the local PHX food scene, attending concerts and spending time with her cats.More...
Toni Wells
Bookkeeper@Wellspring Path Bookkeeping
Verified
Toni Wells is a dedicated Bookkeeper at Wellspring Path Bookkeeping, where she has streamlined financial processes for small businesses since 2022. With a knack for precision and a passion for numbers, Toni ensures her clients' financial health through meticulous record-keeping and insightful financial analysis. Outside of work, she enjoys cooking and video games. Toni is currently finishing a Bachelor’s degree in Accounting from University of Maryland Global Campus.More...
Steve Grace
SAP Solution Architect@SAP with Grace LLC
Verified
Over 20 years experience architecting and configuring SAP supply chain solutions. Experienced supply chain leader with many years managing planning and procurement teams across multiple manufacturing industries.More...
Leonard Ganshirt
Partner/ VP Operations@Mastoura Corp
Verified
I specialize in operations in food manufacturing. I am a cannabis infuser and product developer. I have experience on a national level, scaling product, formulating recipes, automation....More...