Mariyam Kazmi is the Customer Experience Lead at Legal & General, where she spearheads innovative strategies to enhance client satisfaction and loyalty. With over a decade of experience in customer relations, Mariyam is renowned for her ability to integrate cutting-edge technology with personalized service. Her leadership has resulted in a 30% increase in customer retention and a significant boost in Net Promoter Scores. Passionate about driving change, Mariyam is committed to transforming the customer journey in the financial services industry.More...
Geraldine Voost
Owner@Evolvance
Verified
With a strong foundation in Learning & Development, HR, and HRIS, I help organizations align people, performance, and strategic goals. My expertise spans interim consultancy in L&D, HR, and AI, talent management, leadership development, and team effectiveness.
Throughout my career, I have built and professionalized L&D functions, implemented cutting-edge learning technologies, and driven leadership and organizational transformation. I am also a sought-after speaker and moderator, known for translating complex topics into practical, engaging insights.
With a background in Cognitive Science and extensive international experience, I bring a people-first, innovation-driven approach to future-proof organizations.More...