Andy Johnson is a dedicated Desktop Technician at JPS Health Network, where he leverages over five years of experience in IT support to ensure seamless technology operations. Known for his exceptional problem-solving skills, Andy has successfully implemented innovative solutions that have increased system efficiency by 30%. His commitment to providing top-notch customer service has earned him the "Employee of the Year" award twice. Outside of work, Andy is passionate about staying ahead of tech trends and enjoys mentoring aspiring IT professionals.More...