I am an IT Business Analyst and MBA student at ESMT Berlin, specializing in digital transformation, data analytics, and process optimization. My experience includes optimizing CRM systems, automating workflows, creating detailed documentation, data mapping, providing software training to teams, and developing data-driven solutions to improve business efficiency.
With a strong background in business intelligence and reporting, I have led projects that enhance sales tracking, customer engagement, and operational performance. I am skilled in Power BI, and process automation, helping teams make informed decisions through data.
Passionate about technology and innovation, I am constantly learning and expanding my expertise. I hold a Harvard Online Certification in Data Science for Business and am multilingual, speaking English, Portuguese, Spanish, and learning German.
I am open to freelance and consulting opportunities in data analytics, CRM optimization, and digital transformation. Let’s connect!More...