Hi! I’m Paola, a bilingual (Spanish-English) Virtual Assistant with 5+ years of experience supporting U.S. clients in customer service, admin operations, and real-time workforce tasks. I'm skilled in tools like Zendesk, Salesforce, Google Workspace, and Excel.
I specialize in calendar/email management, client communication, reporting, and remote team coordination. I’ve helped improve KPIs like customer satisfaction and SLA compliance by staying organized and detail-focused.
I’m now looking for remote VA opportunities where I can help busy entrepreneurs or teams stay efficient and supported. Open to part-time or full-time projects!
Let’s connect 😊More...