Silvia is currently serving as the Travel Industry Sales Manager at The Ritz-Carlton Company. She has built a robust career in sales and marketing, specializing in luxury hotels and resorts. Silvia has proven expertise in managing key client relationships, developing strategic sales initiatives, and driving revenue growth. Prior to joining The Ritz-Carlton, she held various roles in prestigious hospitality companies, honing her skills in business development and client management. A dynamic and results-orieMore...
Florencia Toledo
Customer Solutions Senior@Smartbox Group
Verified
As a Customer Solutions Senior at Smartbox Group, I have lead to a an increase in customer satisfaction since started. During my time as a Supervisor in Four Seasons Abu Dhabi I played a pivotal role on growing the Guest Experience Division by launching a successful guest program that boosted the score satisfaction. I was given the prize of Employee of the month and made as well Departamental Trainer , recognizing me as a leader in customer-centric issues and team player.More...