Director, Global Customer Experience and Support Operations
Verified
As Allison Crane, Director of Global Customer Experience and Support Operations, I have successfully implemented customer service strategies across various markets worldwide, improving customer satisfaction rates significantly. I have streamlined support operations, resulting in increased efficiency and reduced costs. I have also led a diverse team, fostering a positive work environment that encourages innovation and growth. Furthermore, I have developed and executed training programs to enhance the skills of customer support teams globally. My initiatives have not only improved the overall customer experience but also increased customer retention and loyalty.More...
Marija Calic
Project Manager@TeleSign
Verified
TeleSign is currently experiencing a consistent growth trajectory, with a focus on enhancing its customer engagement and fraud prevention capabilities. As the Project Manager, I am responsible for overseeing various projects, ensuring they are completed in a timely manner, within budget and with proper resources. I am tasked with managing the project teams, coordinating with different departments, and ensuring the alignment of projects with the company's overall strategic goals. Recent achievements include successful implementation of several key projects that have significantly improved the company's operational efficiency and customer satisfaction levels. Moving forward, the focus will be on driving innovation and implementing advanced technologies to stay ahead in the competitive market.More...
Sarah Greene
Chief People Officer@US Auto Trust, LLC
Verified
Sarah Greene is the Chief People Officer at US Auto Trust, LLC, where she spearheads innovative human resources strategies that drive organizational excellence and employee engagement. With over 15 years of experience in talent management and organizational development, Sarah has transformed the company’s culture by implementing cutting edge HR practices. Her leadership has been instrumental in reducing turnover by 30% and increasing employee satisfaction scores to an all-time high. A passionate advocate for continuous learning, Sarah holds a CHRO Certificate from the Wharton School of Business and is involved with multiple HR and automotive organizations.More...
Djordje Babic
Agile Coach & Head of Business Agility@Hivemind doo
Verified
Djordje Babic is a seasoned Agile Coach and currently serves as the Head of Business Agility at Hivemind doo, a renowned Agile consultancy firm. He has dedicated his career to helping organizations transition into Agile methodology, fostering a culture of continuous improvement, and promoting business agility. Djordje employs his exceptional leadership skills and deep understanding of Agile principles to drive process optimization and enhance team performance. He is known for his strategic approach in problem-solving and ability to facilitate effective communication among diverse teams. Djordje’s commitment to Agile transformation has significantly contributed to the success of numerous projects, demonstrating his expertise in the field.More...
Kandace Proud
VP, Marketing@Mini Bar Marketing
Verified
Kandace Proud is a seasoned marketing professional, currently Founder and Strategist at Mini Bar Marketing. She brings a wealth of experience in strategic planning, brand development, and digital marketing. Prior to joining Mini Bar Marketing, Kandace held various marketing roles in multiple industries, where she honed her skills in creating and implementing effective marketing strategies. Known for her innovative thinking and problem-solving abilities, Kandace has a proven track record of driving growth and improving brand presence. She holds a degree in Business Administration with a concentration in Marketing. In her role at Mini Bar, Kandace continues to leverage her extensive expertise to develop and execute impactful marketing campaigns that drive business results.More...
Milos Borenovic
Business Owner and Entrepreneur@Un-Consult
Verified
Milos Borenovic is a senior product, technology and business leader with a PhD in AI applications. He has over 15 years of experience delivering technology initiatives for global companies such as Tesla, Microsoft, Apple, and Meta. Milos has a proven track record of:
● Building and Scaling Businesses: He scaled TeleSign's ARR from $30M to $130M and expanded TradeCore’s revenues by 70%.
● Leading Product Innovation: At Sama, he helped develop AI-driven products for major companies. At Telesign, he spearheaded product teams that delivered high-impact data solutions for fraud prevention and CPaaS used by Fortune 50 companies.
● Fundraising: As CEO of TradeCore, he increased revenue to €3M ARR, reduced burn from €150K to zero, and secured €5M in external funding.
Milos is passionate about ethical AI development and safety. He has worked on projects like the AI Existential Risk Index, which uses online artifacts and sentiment analysis to assess AI risks.
Beyond his technical expertise, Milos is a strong leader and team builder. He is a senior leader in the Serbian Mountain Rescue Service, where he has led numerous search and rescue missions. He is driven by a desire to leave a positive impact on the world and is passionate about AI safety and ethical technology.More...