I’m Ja’Rod Morris, a Customer Success leader with 18 years of experience in the technology sector. I’ve had the privilege of working with organizations like IBM, Apple, VMware, and UKG, where I’ve honed my ability to deliver impactful solutions and foster meaningful client relationships. Currently, I serve as the Senior Director of Customer Success at TechSoup, where I manage a large-scale program focused on driving member engagement, retention, and growth. My role involves crafting and implementing strategies that enable organizations to leverage technology effectively, creating lasting impact.
Alongside my work at TechSoup, I’m the founder of Tribe Strategy, a training company dedicated to helping Customer Success professionals excel in an ever-evolving field. I’m currently open to roles in Customer Success, Project Management, Program Development, and freelance writing. Committed to professional development and executive leadership, I strive to empower teams and organizations to achieve sustainable growth and long-term success.More...
Wakaas Nazir
Program Manager
Verified
Wakaas Nazir is an accomplished Program Manager with over a decade of experience in driving strategic initiatives within the technology sector. At IHG and Palo Alto Networks, he spearheads cross-functional teams to deliver cutting-edge software products, consistently exceeding client expectations and achieving 20% growth in project efficiency. Known for his exceptional leadership and analytical skills, Wakaas has successfully managed multi-million-dollar projects, ensuring they are delivered on time and within budget. He is passionate about leveraging technology to solve complex business challenges.More...
Luiz Felipe Marques
Business intelligence consultant@Targeting intelligence
Verified
Business Excellence Professional with 15 years of experience. Working in large multinational companies in the technology and IT consultancy segments, such as Accenture, and market research, such as GFK (Nielsen IQ) and IDC, opportunities in which business intelligence and market intelligence activities were developed and applied , operations, analytics and insights. Working on consultancy projects focusing on business intelligence, Strategic Planning and Program Management, using resources and tools such as Power BI and Qlik Sense, creating dashboards to extract insights, competitive analysis and market share reports in Excel, and preparing presentations in power point, focusing on evaluating performance indicators (KPIs), financial and operational results.More...