Years of experience: 20

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Wakaas's Career Path
Senior Technical Program Manager, Commercial and TechJul. 2023 -
Present
InterContinental Hotels & ResortsSenior Technical Program Manager, Commercial and Tech
• Drive technical initiatives to integrate partner resorts into the technology ecosystem, ensuring compatibility and seamless technology adoption across systems. • Increased integration efficiency by 15% by streamlining technical processes between partner resorts and internal systems. • Facilitate coordination between external resort partners and internal teams to align on technical goals and...
Sr. Technical Program ManagerAug. 2022 -
Jul. 2023
Palo Alto NetworksSr. Technical Program Manager
Coordinating the efforts of multiple cross-functional engineering teams as they simultaneously undertake various program initiatives, my responsibilities: • Providing program management leadership for cloud management services and products • Leading planning, execution, and delivery of large cross-functional initiatives • Driving overall alignment of one source of truth for project status thr...
Digital Experience, Technical Program ManagerJan. 2017 -
Aug. 2022
Palo Alto NetworksDigital Experience, Technical Program Manager
Partnered with 10+ cross-functional teams to execute digital strategies, improving global customer support operations and contributing to a 20% increase in online customer engagement. ā— Managed program status, schedules, scope, risks, and issues for multiple initiatives, reducing project delays by 35% and providing data-backed reports that improved executive decision-making efficiency by 40%....

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