Shannon Mabry is a semi-retired Master Data Consultant with over 25 years of experience in implementing master data management (MDM) systems for Fortune 500 companies, primarily in Healthcare and Life Sciences as well as standing up data governance and data stewarding teams and processes. Known for her strong SQL and analytical skills,, Shannon dedicates her time to mentoring emerging data professionals and consulting on select projects that align with her passion for sustainable data practices. Her background and endorsements can be reviewed at https://www.linkedin.com/in/shannon-mabry-235a67.More...
Catharine Coleman
Vice President of Customer Success and Support@Netwrix Corporation
Verified
I am a senior executive leader in Customer Success and Global Technical Support with deep expertise in enterprise SaaS, cybersecurity, and AI-enabled customer operations. Throughout my career, I have built and scaled global post-sales organizations of 150+ professionals across the US, EMEA, India, and APAC, transforming support from a traditional cost center into a strategic growth engine that drives retention, expansion, and measurable revenue impact. I have worked many years as a Support Engineer and as a developer.
Across public, private, and PE-backed companies, I have consistently delivered exceptional customer outcomes, including >98% CSAT, +30% NPS growth, and 95–98% renewal rates. I have led post-acquisition integration efforts across 13+ acquisitions, unified global operating models, and implemented AI/ML-driven workflows that reduced time-to-resolution, lowered escalations, improved self-service adoption, and reduced cost-to-serve.
I modernized global support operations, launched customer learning and certification programs, expanded digital self-service strategies, and strengthened cross-functional alignment with Product, CRO, and executive leadership.
Earlier in my career, I scaled support organizations from the ground up, generated $1M+ in incremental support revenue, improved NPS from 52 to 70+, reduced backlog by 85%, and maintained 98% renewal rates.
I am known for combining operational rigor, AI-driven transformation, and executive partnership to deliver durable retention, expansion, and long-term enterprise value.More...
Cyndi Maynard
President@eCom Marketing Group
Verified
Cyndi Maynard is the dynamic President of eCom Marketing Group, where she spearheads innovative digital strategies that drive exponential growth for global e-commerce brands. With over 25 years of experience in the industry, Cyndi has a proven track record of successfully implementing large scale, global systems and launching digital products, creating new revenue streams for organizations. Cyndi has worked in recruiting, bringing in $1.2M in new revenue for her clients. Cyndi has transformed startups into market leaders through her visionary leadership and data-driven insights. eCom Marketing Group also partners with Regal Payments to save businesses money on credit card processing. Cyndi fosters a culture of creativity and collaboration and is excited to partner with you on your next program.More...
Angela Ugrotto
Director of Partner Marketing/Alliances@Oracle
Verified
Accomplished Director with a strong marketing leadership background, driving global engagement, partner marketing, and alliance enablement. Successfully led strategic marketing initiatives for Oracle, TCS, IBM, and SAP, resulting in substantial revenue growth, notably in the IT cloud, services and software sectors. Proven ability to cultivate and advance global alliances, driving business development strategies and demand generation for enterprise tech solutions focused on AI. Skilled in integrated marketing, digital campaigns, and sales enablement, excelling in dynamic, matrixed environments. Committed to building a high-performance culture and driving results aligned with business objectives. I also started a dog grooming business from the ground up managing the administrative side of the business.More...
Denis Fourie
Business Owner
Verified
Mentor and Marketing Guru by day, Dreamer by night, Innovation Wiz and Masterclass Instructor inbetween.More...
Rafael Ferragut
Legal Manager | Lawyer@Teradata Corporation
Verified
Legal Manager and Lawyer for leading business analytics and tech companies with robust background in law, with focus in technology and corporate law. Strong ability to navigate complex legal matters, deliver strategic advice, and ensure compliance within the organization. Active member of the bar in Brazil with a degree in Law, underlining a comprehensive understanding of legal principles and regulations. His expertise extends to contract negotiation, data privacy, GTM legal advice, commercial contracts, intellectual property rights, and dispute resolution.More...
Ed Zanelli
Founder@Brevissimum
Verified
I am a problem-solver, data architect, data engineer, mentor, collaborator, communicator.More...
Leesa Meintzer
Sr Technical Receuiter@Talent Link Consulting
Verified
Leesa Meintzer is a highly skilled Senior Technical Recruiter and Sourcer at Talent Link Consulting. With several years of experience in the recruitment industry, Leesa has established herself as a specialist in sourcing and recruiting identifying talent for various industries and roles. Her expertise in technical recruitment and talent acquisition has been instrumental in the growth of teams that she has recruited for over her career. Leesa's strategic and innovative approach to recruitment, coupled with her strong interpersonal skills, enables her to build lasting relationships with both clients and candidates. She is dedicated to ensuring that the hiring process is efficient, effective, and successful for all parties involved. In addition to her recruitment role, Leesa is also passionate about promoting diversity and inclusion within the workplace.More...
Fernando Batista
Executive Director@Do It On
Verified
As Fernando Batista, the Executive Director at Do It On, I have successfully led the company to new heights of success. I have implemented strategic initiatives that have resulted in significant growth and increased profitability. I have also fostered a creative and collaborative work environment, which has led to innovative solutions and services. My strong leadership and management skills have helped in building a high-performing team, thus enhancing the company's productivity and efficiency. Additionally, I have played a key role in establishing strong relationships with key stakeholders, which has contributed to the company's positive reputation in the industry.More...