Founder & Principal Consultant@Vlinder Experience Design
Verified
👋 Hi, I’m Miranda Reshaw – a CX/UX/EX strategist and experience design consultant with 20+ years of leadership across global brands. I specialize in mapping customer and employee journeys, creating service blueprints, and using AI and design thinking to solve complex service and experience challenges.
I help organizations turn friction into flow—whether it’s improving onboarding, personalizing digital experiences, or aligning teams around a shared vision for service excellence.
Let’s connect if you’re working on transforming experiences, navigating change, or need a fresh perspective on how to make your systems more human-centered and impactful.More...