Here’s a polished and professional bio based on your impressive resume, tailored to highlight your expertise as a Customer Marketing Director:
Kate Merrick
Senior Customer Marketing Leader | Customer Advocacy & Engagement | Community & Lifecycle Strategy
Kate Merrick is a results-driven Customer Marketing Director with over a decade of experience in building impactful customer advocacy, engagement, and lifecycle programs. Recognized for her ability to craft and execute strategic initiatives, Kate has a proven track record of driving customer retention, amplifying brand loyalty, and fostering long-term partnerships.
Kate excels at cross-functional collaboration, aligning diverse teams to optimize customer-centric strategies. At Cisco, she spearheaded scalable customer success initiatives, creating templates and tools that empowered teams to understand and address customer needs effectively. Previously at Talkdesk, she led a high-performing team to reboot customer advocacy, including rethinking customer storytelling through innovative joint asset programs.
Throughout her career, Kate has launched and scaled vibrant communities, managed global advocacy boards, and built account-based marketing frameworks that delivered measurable results. Her expertise spans strategic program development, event management, change management, and customer communications.
Passionate about amplifying customer voices, Kate combines her strengths as a storyteller and collaborator to craft compelling narratives that highlight customer successes and drive brand growth. With a Master’s in Rhetoric and Professional Communication from Iowa State University and a Political Science degree from Grinnell College, she brings a unique blend of analytical rigor and creative vision to every project.
Kate is seeking opportunities where she can leverage her extensive experience to drive meaningful customer engagement and advocacy initiatives.
Contact:
📞 319-750-8877 | ✉️ kamerrick@gmail.com
🌐 LinkedIn Profile
📍 Grinnell, IAMore...
Levi Strope
Managing Owner@Viabl Ventures
Verified
Former developer turned to the dark side (product management).
Previous: Blockchain R&D at Nasdaq, Head of Product - uPort Serto at ConsenSys
Present: Seeking new clients. I work with remote, geographically-distributed teams; building on years of experience to craft and maintain healthy software delivery processes and remote-work cultures.More...