Abraham Serrano has been Director of Operations at some very important Energy Industry companies, where he has spearhead strategic initiatives to optimize efficiency and drive growth. With over 20 years of experience in operations management and customer support, he has a proven track record of implementing systems that enhance productivity and customer experience. Abraham holds an BA from University of Houston, bringing a blend of analytical skills and creative problem-solving to his role. Outside of work, he is a successful Soccer Coach and Soccer Club Director of Operations with many of his youth teams playing at a National Level and Semi-Professional Level.More...