Years of experience: 21

Fitness CoachSport FanStartup FounderMarketingC-level ExecutiveConsulting

Trust Score

Exceptionally trusted; proven professional excellence.

80%
Abraham's Career Path
Director Customer OperationsSep. 2021 -
Jul. 2024
Sunnova EnergyDirector Customer Operations
Houston, Texas, United StatesTransformed customer operations at Sunnova Energy in Houston, Texas, by enhancing customer support and experience. • Implemented new methods and technology advancements through systems and CRM program. • Achieved a significant increase in customer satisfaction and retention rates. • Developed strong leadership and project management skills in a fast-paced startup environment.
Director of OperationsAug. 2020 -
May. 2024
Houston Select FCDirector of Operations
Houston, Texas, United StatesManage and directed all competitive soccer teams as well as coaches and facilities. Implemented communication with players and parents for feedback and growth paths. Manage all Coaches and players uniforms and gear. Manage a portion of equipment purchasing and budgeting. Actively managed all registrations for all 40 plus teams almost 500 players at one point for all Leagues and Tournaments. W...
DirectorMay. 2018 -
Jul. 2021