As a Customer Solutions Senior at Smartbox Group, I have lead to a an increase in customer satisfaction since started. During my time as a Supervisor in Four Seasons Abu Dhabi I played a pivotal role on growing the Guest Experience Division by launching a successful guest program that boosted the score satisfaction. I was given the prize of Employee of the month and made as well Departamental Trainer , recognizing me as a leader in customer-centric issues and team player.More...