As Abel Trinidad, a Contact Center Supervisor at Sound Transit, I have successfully led a team of customer service representatives, ensuring high-quality customer service and satisfaction. I have implemented effective strategies to improve call center operations and have significantly reduced average call handling times. I have also played a key role in training and developing new hires, leading to a more efficient and skilled workforce. My leadership has resulted in improved team performance and increased customer satisfaction ratings. I specialize in leadership by example and servitude.More...
Hannah Casillas
Project Manager@Boeing
Verified
Highly skilled and experienced Project Manager currently working at Boeing Company. Perviously worked at Amazon GREF. She has been part of the prestigious aerospace company for several years, demonstrating exceptional leadership and project management abilities. Hannah holds a degree in cybersecurity and project management, which provides her with a deep understanding of the industry. Her role involves overseeing various projects, coordinating teams, and ensuring deadlines and quality standards are met. She is known for her problem-solving skills, attention to detail, and ability to effectively manage resources and budgets. Hannah’s dedication and expertise make her a vital asset to the Boeing team.More...