SM
Smartforce/SkillSoft
Company Employees
Amy Lane
Senior Digital Strategist/Product Owner/Customer Succes Team Lead
Verified
Amy Lane is a Senior Digital Strategy and Client Success Leader with over 20 years of experience driving growth for global organizations. She specializes in Customer Success, product ownership, and digital transformation, helping companies implement scalable strategies and award-winning implementations that deliver measurable ROI. As a former Product Owner and CSM Team Lead, Amy has led enterprise clients through successful SaaS launches, optimized customer journeys, and built data-driven success frameworks. She is also a recognized industry speaker, having presented at Gainsight’s Pulse Europe on personalized digital learning experiences. Outside of work, Amy channels her creativity into entrepreneurial ventures and enjoys mentoring professionals building careers in SaaS and Customer Success.More...