A results-driven professional with extensive experience in customer service, escalation management, training & development, operations, and project management. I have a proven track record of wowing customers, leading teams, optimizing processes, and enhancing customer and employee experiences. My expertise spans industries such as SaaS, eCommerce, education, and nonprofit, where I drive impact through people management, data-driven strategies, top tier support, and scalable solutions.More...
Raadad Elsleiman
Managing Consultant@CelesteLabs
Verified
Many Years in software development in both hands on and leadership roles. I have built many websites, CMS's, Two sided marketplaces across many different technologies and helped them scale reliably to millions of users.More...
Terry Woodward
AI consultant and Product engineer
Verified
Terry Woodward, as an AI consultant and product engineer, is responsible for driving the development and deployment of AI technologies within the company. His key focus areas include identifying opportunities for AI integration, overseeing the design and implementation of AI systems, and ensuring their alignment with the company's business objectives. He liaises with key stakeholders to understand their needs and translate them into effective AI solutions. As a product engineer, Terry also oversees the entire product development lifecycle, from conceptualization to deployment, ensuring all products meet quality standards and customer expectations. His expertise in AI and product engineering positions him as a vital asset in driving the company's digital transformation efforts.More...