Years of experience: 15
Marketing🐦 DesignEducationContent ManagerGraphic DesignerBrand Designer
Trust Score
Exceptionally trusted; proven professional excellence.
Brad's Career Path
Feb. 2024 -Present
Red Oak Media, LLCOwner
Charleston, South Carolina Metropolitan AreaRed Oak Media SC is a small social media management and marketing agency start up with the goal of bringing personalized services to nonprofits and for profits of all sizes and missions.
Jun. 2022 -Present
X-CartManager, Customer Success
Athens, Georgia, United States- Lead a customer success team, streamlining onboarding and training processes to improve customer satisfaction and retention. - Developed and implemented training programs, empowering team members and enhancing overall performance. - Analyzed customer feedback to identify trends and drive continuous improvement. - Collaborated with sales, marketing, support, and product teams to ensure seaml...
Mar. 2022 -May. 2022
MicadSolutions Specialist
Silverstone, England, United KingdomNOTE: Micad acquired SEER in March of 2022 and my role carried over to Micad. - Transitioned seamlessly from SEER, maintaining client satisfaction and operational continuity during the acquisition. - Led onboarding initiatives for new clients, ensuring smooth transitions and effective team training. - Enhanced customer engagement through tailored support strategies and streamlined workflows.