Mathew Combs, as a Technical Support Analyst, is responsible for providing technical assistance and support related to computer systems, hardware, or software. He responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions. Combs is also tasked with maintaining daily performance of computer systems, responding to email messages for customers seeking help, and asking questions to determine the nature of the problem. His role is crucial in ensuring the smooth and efficient running of computer systems within the company.More...