Christopher West is a seasoned Customer Experience Strategist with a proven track record of implementing effective customer experience strategies in various industries. He has honed his skills over the years, mastering the art of maximizing customer satisfaction and loyalty. Christopher holds a Bachelor's degree in Business Administration and has further enriched his knowledge with numerous professional courses in customer relations. His expertise lies in creating a seamless and impactful customer journey, understanding customer behavior, and leveraging data insights to improve customer interactions. Christopher's strategic vision and innovative approach have consistently led to the successful transformation of customer experiences, leading to enhanced business growth and profitability.More...
Blake Ziegler
Data Analytics Manager@Sedgwick
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Data Analytics Manager at Sedgwick, Blake Ziegler has significantly improved the company's data management systems, leading to more efficient data processing and analysis. Also having vast experience in data visualization with Qliksense, PowerBI, Hex and Tableau, he can not only engineer and organize your data structures and manage your internal data organization, he can transform it into data driven insights.
He has implemented new data analytics strategies which have resulted in a significant increase in the accuracy of data-driven predictions with machine learning through tools such as DataIku and Origami. Blake has also played a key role in training and leading a team of data analysts, fostering a culture of continuous learning and improvement. His contributions have greatly enhanced the company's decision-making processes and overall business performance.More...