• Customer Service & Operations Leader with 20+ years of experience managing regional contact centres across APAC.
• Proven track record in driving service excellence, improving operational performance, and leading large cross-functional teams.
• Recognized for delivering measurable results in customer satisfaction, process optimisation, and change management.
• Strong expertise in stakeholder engagement, continuous improvement, and building high-performing, inclusive teams.More...
Paolo Giacobini
Senior Digital Marketing Consultant
Verified
Digital Marketing Consultant (B2B)
Strategy + Execution
After 25+ years, I can usually spot the issue quickly:
– campaigns running, but unclear results
– websites updated, no real impact
– leads generated, poorly managed
– tools in place, not really used
The problem is rarely “doing more”.
It’s making what already exists work as a system.
That’s where I focus.
I work with companies already investing in marketing, helping them:
– align strategy and execution
– fix what’s not converting
– turn scattered activities into a working system
Hands-on approach. No theory.
Main areas:
digital strategy, websites & UX, email & automation, content systems, paid campaigns.
If your marketing is active but not really working → let’s talk.More...
Alberto Cipolla
Head of Marketing@Vignaquaranti
Verified
With over 20 years of experience in marketing and business development, I excel in strategic marketing, crafting and executing comprehensive strategies that drive brand growth and customer engagement. I have successfully managed and revitalized brands like Melchioni Family (Small domestic appliance), Irradio (Audio & Video) and MILAB (tailored industrial PC), showcasing my capabilities in brand management.
My strong background in leading e-commerce projects has contributed to significant online sales growth, reflecting my ability to adapt to digital trends. My expertise in digital marketing is complemented by proficiency in utilizing platforms such as Adobe, Akeneo, Wordpress and advanced email marketing tools to execute impactful campaigns.
I have a strong focus on customer engagement, employing CRM strategies to enhance customer acquisition and retention. Adept at data analysis, I leverage market insights and campaign performance metrics to inform decision-making and drive continuous improvement.
I am a proven project manager, leading initiatives from inception to execution, including events and marketing campaigns. My communication skills, both verbal and written, enable me to engage effectively with stakeholders across multiple channels.
My experience in team leadership allows me to mentor and guide teams, fostering a culture of collaboration and innovation. My ability to work in diverse and international environments demonstrates my skill in multicultural collaboration, making me a valuable asset in any global marketing and business development team.
CORE COMPETENCIES
Marketing plans, Brand management, Omnichannel campaigns, team management
eCommerce, CRM, lead managementMore...
Phil Hammett
CEO | Sales and Marketing Director | Leadership and Team Coach
Verified
With over 20 years of transformational senior leadership experience, I have the experience to deliver real value in a wide range of leadership, strategy and growth challenges.
Driving Transformation and innovation have been the central theme in my career, overhauling Marketing operating models, Delivering cutting-edge FinTech projects, or efficiencies and ales growth in global ecommerce.
I am a dynamic and collaborative high energy leader, adept at quickly bringing leadership teams, project groups and marketing departments back on track to high performance.More...
Peter Ngufor
IT Project Manager and Entrepreneur@Global Encountours Ltd
Verified
Peter Ngufor is a highly skilled IT Project Manager and Entrepreneur. He is responsible for overseeing various IT projects, ensuring they are completed on time, within budget, and to the satisfaction of all stakeholders. His entrepreneurial mindset allows him to identify and capitalize on new opportunities, driving growth and innovation within his company. His leadership and technical skills, combined with his strategic thinking, make him a valuable asset.More...
David Wood
Senior Consultant Change & Transformation
Verified
David Wood is a seasoned professional with extensive experience in the field of change management and business transformation. As a Senior Consultant for Change & Transformation, he has proven expertise in developing and implementing strategic change initiatives that drive operational efficiency, enhance performance, and support growth. David has a knack for identifying areas of improvement and orchestrating comprehensive transformation strategies that align with organizational goals. His deep understanding of the dynamics of change, combined with his exceptional leadership skills, enables him to guide organizations through the complexities of change while minimizing disruption and maximizing results. With a career spanning over two decades, David has made significant contributions to numerous high-profile projects across various industries, earning him a reputation as a thought leader in his field. He continues to inspire businesses to embrace change as a catalyst for innovation and progress.More...
Suhair Jamal
National Key Account Manager@Almarai
Verified
Suhair Jamal is a highly respected and accomplished National Key Account Manager at Almarai Company, the world's largest integrated dairy foods company. With a strong background in sales, marketing, and account management, Suhair is adept at building and maintaining profitable client relationships. he has a proven track record of exceeding sales targets, developing innovative marketing strategies, and leading high-performing sales teams. Over the years, Suhair has developed a deep understanding of the dairy industry and is recognized for her ability to drive growth and profitability. Her strong negotiation skills and strategic thinking have played a pivotal role in her successful career at Almarai Company.More...