Experienced professional with a strong background in administrative support, customer service, and process optimization. Over 17 years working across IT service operations, account coordination, and data-driven project support. Skilled in handling complex documentation, client communications, data management, and cross-functional collaboration in fast-paced environments. Comfortable with remote work, managing competing priorities, and supporting both technical and non-technical teams. Now exploring opportunities to contribute in a support or back-office capacity.More...