Kelly Wilden is a seasoned professional currently serving as the General Manager at Rollins, Inc., a leading global consumer and commercial services company. With her strong leadership and strategic planning skills, she plays a pivotal role in managing the company's operations and ensuring business growth. Prior to joining Rollins, Inc., Kelly held various leadership roles in other prestigious organizations, showcasing her ability to drive performance improvements and maintain high levels of customer satisfaction. She holds a degree in Business Administration and Management, further solidifying her expertise in the field. Kelly's dedication and innovative thinking continue to contribute significantly to Rollins, Inc.'s success.More...
Alana Williams
Sr. Customer Success Manager@Rasa Technologies
Verified
Results-driven professional with 15 years of experience in customer service, project management, and operational leadership across health tech, fintech, and AI-driven industries. Adept at leading cross-functional teams, optimizing workflows, and delivering high-impact projects that enhance customer experience and business efficiency. Proven track record of managing complex initiatives, driving process improvements, and fostering collaboration between technical and non-technical stakeholders.
Key Expertise:
•Customer service excellence and process optimization
•End-to-end project lifecycle management (Agile & Waterfall)
•Stakeholder communication and cross-functional team leadership
•Data-driven decision-making and performance analytics
•AI and automation-driven customer engagement strategies
With a PMP certification and a deep understanding of regulated industries, I excel at balancing compliance, innovation, and customer-centric solutions. Currently working in the AI space with Rasa, leveraging cutting-edge conversational AI technologies to improve user engagement and operational efficiency. Passionate about driving business transformation through strategic execution and customer-first innovation.More...
Kendra Parenteau
Data Clerk / Business Development Rep
Verified
Kendra Parenteau has demonstrated exceptional skills in data management and business development. Her meticulous attention to detail and ability to analyze and interpret data has significantly improved the efficiency of our operations. Kendra has also shown a keen understanding of market trends, customer needs, and growth strategies, which has contributed to our business development efforts. Her excellent communication skills, combined with her data expertise, have made her an invaluable asset in liaising between technical and non-technical stakeholders. Kendra's work has positively impacted our business performance and we look forward to her continued contributions.More...