I specialize in building the operational infrastructure that lets growing companies scale without breaking.
My background spans law, people operations, and executive-level ops leadership, including managing cross-functional teams of 100+ across dispute resolution, compliance, and service delivery.
I've designed systems, led teams, and owned outcomes across US, AU, and UK markets.
My areas of depth:
- Operations design and process buildout
- Team structure and performance management
- Risk management and compliance frameworks
- Dispute resolution and chargeback operations
Open to connecting with SaaS founders, CEOs, and leadership teams who need senior ops firepower without the full-time hire.More...