Throughout my career, I have worked across very different industries, from consumer healthcare and pharma to retail and FMCG. Each sector taught me something different. Discipline, creativity, speed, consumer insight, stakeholder management and the courage to challenge conventional ways of building brands.
I have always had a battler spirit. I loved taking responsibility for brands that needed a stronger voice, a sharper strategy or a new direction. Some of the most meaningful moments in my career came from transforming brands that were stuck, underestimated or sitting in the lower ranks then helping them move toward growth, visibility and leadership. For me, this is the most exciting part of the work. Seeing what others may overlook, fixing what needs to be fixed and turning potential into performance.More...
Francesca Reina
Back Office Manager
Verified
Francesca is a professional with more than twenty years of experience in inbound and outbound order flow management, customer service and supplier management. Experienced in building consensus between internal and external customers and business partners in international environments.
I have gained a consolidated experience in organizational contexts both in service and in manufacturing trade, developing skills in management of logistics / distribution cycle and becoming a reference point for internal and external interlocutors for services’ management in several specific sectors.
In my professional career I have trained my communication skills through the use of an interpersonal communication model that allows to develop strong relationships with interlocutors. I am a person open to change, I believe that continuous learning is a motivation for personal and professional growth. I like being able to count on a certain freedom working with minimal supervision but I need the support of a well-structured organizational system. I appreciate collaborative environments where interpersonal conflicts are avoided with the aim of team success in which constructive discussion is encouraged to ensure maximum performances.
Flexibility, problem solving, customer satisfaction, inventory flow management, critical and analytical thinking, time management, multitasking skills, process management and proactivity, as well as timely and accurate customer management and negotiation skills complete my profile in terms of soft skills.More...