client services for software startups@Senetus limited
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Gareth Rees, a seasoned client services expert , has consistently driven exceptional client satisfaction and retention for software startups. Under his leadership, the client services team achieved a 98% customer retention rate, contributing to a 40% increase in annual revenue. Gareth spearheaded the development of an innovative client onboarding program, reducing integration time by 30% and enhancing user experience. Skilled in Building teams, processes and policies.More...