Holly Hedlund is a dynamic CX Project Manager at QuestionPro, Inc., where she spearheads innovative customer experience initiatives that drive engagement and satisfaction. With over a decade of experience in the tech industry, Holly excels in integrating cutting-edge solutions to streamline project workflows and enhance client interactions. Her strategic vision and leadership have resulted in a 30% increase in customer retention rates over the past year. Holly is passionate about leveraging data-driven insights to craft personalized experiences that resonate with diverse audiences.More...