Employee Experience and Organisational Development@QBE Insurance
Verified
Proven abilities in developing HR metrics, analysis, systems and reporting, with expertise in coordinating management projects and
service operational requirements. Record of ensuring operational maintenance, coaching, project success, configuration and content
managementMore...
As Hilary Gee, my achievements include successfully guiding thousands of leaders and hundreds of teams towards improved performance and creating a positive and effective work culture. I have demonstrated expertise in executive coaching, helping individuals unlock their potential and achieve their professional goals. I have also developed and delivered effective leadership training programs, contributing to improved performance, retention, morale, strategic thinking and the growth and development of many professionals. I have a proven track record of helping businesses improve their productivity and efficiency through my coaching, facilitation and training services.More...
Czarina Yuen
Lead Underwriter@QBE Insurance
Verified
Czarina Yuen is a seasoned insurance professional, currently leading as the Lead Underwriter at QBE Insurance. With more than a decade of experience in the insurance industry, she has developed a specialized expertise in risk assessment, pricing strategies, and policy formulation. Prior to her role at QBE, Czarina held substantial roles at several top-tier insurance firms. Her proficiency includes an in-depth understanding of the commercial and specialty insurance market. Czarina is known for her exceptional leadership skills and her ability to drive business growth while ensuring optimal client satisfaction. She holds relevant professional certifications and is committed to continuous learning to stay abreast of industry trends and standards. Czarina's extensive experience and dedication to her profession position her as a top performer in the insurance industry.More...
Heidi Pierce
Reporting Manager@QBE Insurance
Verified
As a Reporting Manager at QBE Insurance, Heidi Pierce has successfully streamlined the reporting processes, increasing efficiency by 35%. She has led her team to consistently meet deadlines and maintain 100% accuracy in their reports. Heidi has also implemented new data analysis tools that have significantly improved the quality of data interpretation, leading to better decision-making within the company. Her leadership skills have boosted team productivity and morale, making her a valuable asset to QBE Insurance.More...
Paola Illuzzi
Learning and Development Manager@QBE Insurance
Verified
With over 25 years of experience in Learning and Development (L&D), capability building, and leadership development, I am dedicated to crafting impactful, results-driven learning solutions that drive both individual and organisational success. My background spans various sectors, including insurance and education, where I’ve consistently delivered high-quality, learner-focused programs that foster professional growth and enhance team performance.
In my current role, I lead the design and implementation of strategic blended learning experiences, catering to diverse learning needs with a mix of in-person, virtual, and on-demand formats. Among my key achievements, I developed a career progression pathway that has led to improved engagement and retention, and I refined onboarding processes to double training registration and attendance rates. These initiatives reflect my commitment to using data-driven insights and collaborative approaches to shape dynamic, effective learning environments.
Passionate about innovation in learning, I continually stay ahead of industry trends to provide solutions that empower professionals to reach their potential. I look forward to connecting with others who are interested in transformative learning experiences that deliver real impact.More...
Jane M
Operation Team Manager
Verified
Professional Overview:
Results-driven and dedicated Insurance Operations Manager with over 15 years of experience in the insurance industry, specializing in team leadership, client service excellence, and process optimization. Proven ability to manage high-performing teams, drive operational efficiency, and ensure compliance in a fast-paced, regulated environment. Adept at fostering a positive team culture, improving customer satisfaction, and supporting company growth through effective people and workflow management.
Key Achievements:
Successfully led a team of 16 staff, consistently exceeding performance targets and service level agreements (SLAs).
Improved policy processing turnaround times by through streamlined workflows and staff development initiatives.
Spearheaded training and mentoring programs that boosted employee retention and team productivity.
Recognized by senior leadership for exceptional service delivery and team performance during peak operational periods.
Played a key role in implementing new CRM tools, improving customer interaction tracking and resolution ratesMore...
Grant Young
Operations Manager
Verified
Experienced Call Center Operations Manager specializing in process improvement, performance analysis, and quality management. Skilled in optimizing workflows, enhancing service quality, and driving operational efficiency through data-driven strategies.More...
Marina Romanisio
Consultant@White Elephant Consulting
Verified
As a seasoned Sales Executive that has worked in multinational companies as Meta, Mercado Libre or QBE and managed clients like Disney, Samsung, DirecTV among others, I specialize in optimizing sales processes and empowering teams to achieve peak performance. With +15 years of experience across various industries, I have a proven track record of identifying inefficiencies, implementing streamlined processes, and upskilling teams to drive revenue growth. My approach is centered around data-driven strategies, innovative solutions, and tailored training that equips teams with the skills and knowledge needed to excel in a competitive market.
I offer expertise in sales process optimization, team coaching, performance management, and strategic advisory, with a focus on delivering measurable results. Whether you’re looking to refine your sales strategy, boost team productivity, or develop a sustainable growth plan, I am passionate about helping organizations thrive.
I’m open to advisory opportunities where I can share my expertise, help transform sales teams, and create systems that enhance efficiency and profitability.More...
Ben Shute
Head of Social Media & Content
Verified
As a seasoned marketing leader in social media and content strategy, I have established myself at the forefront of the evolving digital landscape, working with some of Australia's most prominent media, portal, and corporate brands to help them connect with customers where it matters most.More...
Michelle Running
Consultant- Business Analyst/HR Leader
Verified
Michelle Running is a highly skilled and accomplished Consultant, Business Analyst, and HR Leader with a rich career history spanning over two decades. She holds a demonstrated track record of leading cross-functional teams, managing complex projects, and driving business growth. Her areas of expertise include strategic planning, talent management, and organizational development. Michelle is known for her ability to identify business needs and develop innovative solutions that drive efficiency and improve performance. She is a thought leader in the HR industry, continually staying ahead of trends and implementing best practices. Michelle is a dynamic communicator and a strong leader who values collaboration, integrity, and continuous learning. Her contributions to the field of business analysis and human resource leadership are widely recognized and respected.More...
Ana Abante
IT Business Analyst/Project Manager
Verified
Ana Abante is a highly skilled IT Business Analyst and Project Manager with a proven track record in managing complex IT projects and conducting comprehensive business analysis. She excels in identifying business needs, determining solutions, and delivering high-impact initiatives that improve efficiency and productivity. Ana has a strong ability to bridge the gap between IT and business, ensuring that all technical solutions align with business goals. Her skills include project management, business process improvement, data analysis, and strategic planning. She has a strong commitment to quality and a keen eye for detail, making her an asset to any team.More...
Asmaa Farag
Project Management@Orica
Verified
Asmaa is a results-driven PMO professional with extensive experience designing, implementing, and leading governance frameworks for large-scale, complex organizations which included:
* Driving strategic alignment across enterprise portfolios, ensuring delivery excellence through robust project controls, risk management, and stakeholder engagement.
* Proven track record in successfully steering multi-million-dollar programs, optimizing resource allocation, and building high-performing teams that consistently exceed objectives.
* Successfully elevating PMO functions from operational support to strategic enablers of organizational growth with specific emphasis on delivering data-driven insights for informed decision-making, and embedding continuous improvement practices across project lifecycles.More...
Alexandros Michalas
Senior Technical Specialist@M&G plc
Verified
Alexandros Michalas is a seasoned professional in the world of finance and technology, currently serving as a Senior Technical Specialist at M&G plc. With an impressive career spanning more than 15 years, Alexandros has honed his skills in various areas such as software development and solution design. He has a proven track record of providing technical leadership and strategic direction in complex business environments. Alexandros holds a degree in Computer Engineering, providing him with the solid technical foundation that has propelled his career. His expertise lies in bridging the gap between technical and non-technical stakeholders, ensuring the alignment of technology solutions with business objectives. Always at the forefront of emerging technologies, Alexandros continues to drive innovation and efficiency at M&G plc.More...
Michael Duligal
Investment, legal, environmental process and legislation specialist
Verified
Michael Duligal is a specialist in the fields of investment, legal matters, environment process, and legislation. With profound knowledge and experience, he has managed to carve a niche in these areas. He has a thorough understanding of the investment landscape and is well-versed in all legal aspects related to it. His expertise also extends to environmental processes, particularly relevant in mining applications, where he provides guidance on sustainability and environmental impact assessments. As a legislation specialist, he has a comprehensive understanding of the legal framework and policies. Duligal's ability to blend his knowledge of these varied fields has made him a sought-after professional, providing strategic solutions in his areas of expertise.More...
Ian Kendrick
Process Improvement Consultant@Pedik Consultantancy Ltd
Verified
Ian Kendrick, a Process Improvement Consultant at Pedik Consultancy Ltd, is responsible for identifying, analysing, and improving upon existing business processes within the company. His role is to enhance efficiency, productivity, and performance by streamlining processes, reducing waste, and implementing new strategies. Kendrick's key tasks include conducting process audits, providing training to staff, and liaising with management to implement new process improvement strategies. His expertise lies in Lean Six Sigma methodology, project management, and change management. His work is pivotal in driving business growth and improving overall operational efficiency at Pedik Consultancy Ltd.More...
Santiago Lizarralde
Legal Director@--
Verified
Angela Baker
Director@The Sorbetto Group
Verified
A versatile transformation consultant and coach, I have extensive leadership experience in large-scale transformations and a deep background in the design and delivery of significant programs that impact people, culture, processes and technologies across complex, matrixes operational groups. I help to build the capacity of clients through leadership coaching.More...
Varun Khanna
CEO & Co-Founder@VSv Inc.
Verified
We are premier mergers and acquisitions advisory firm headquartered in the Philippines, specializing in the business process outsourcing (BPO) market. With extensive industry knowledge, strategic insights, and a global network of relationships, we provide comprehensive M&A solutions, helping our clients navigate complex transactions and unlock maximum value in the rapidly growing BPO sector.More...
Mark Dela Cruz
Operations Team Leader@Boom Inc.
Verified
To leverage my 11 years of multifaceted professional experience to bolster the growth of startup fintech enterprises, collaborating closely with CEOs to accomplish strategic objectives. Renowned for reliability, efficiency, and proficiency in virtual assistant essentials, with a specialized focus on credit reporting, residential rent reporting, credit score reporting, and meticulous data management.More...
Jai Gohill
IT project Manager (Freelancer)@Heubach GmbH
Verified
Jai Gohill, as a Freelancer IT Project Manager at Heubach GmbH, is responsible for overseeing various IT projects, ensuring they are completed on time, within budget, and to the satisfaction of all stakeholders. He is skilled in coordinating teams, managing resources, and troubleshooting technical issues. He also plays a crucial role in developing project plans, setting timelines, and communicating progress to stakeholders. His expertise and dedication contribute significantly to the successful execution of IT projects at Heubach GmbH.More...
Ama Alegre
Looking for a part-time remote job • Certified ScrumMaster® • Sr. eLearning Developer@Johnson & Johnson
Verified
Ama Alegre is aCertified ScrumMaster® and Senior eLearning Developer at Johnson & Johnson. She is a player coach responsible for overseeing, implementing and leading projects with functional expertise in project management, ensuring efficient workflow, while also developing WCAG-compliant eLearning modules working in squads with Instructional Designer, Visual Designer and QA. She also leverages her experience in eLearning process efficiencies such as automation, research for new technology and AI crucial in driving project success, enhancing team performance, and promoting efficiency and effectiveness in eLearning deliverable within the organization.More...
Fernando Moreira
Cofounder and Managing Partner@CLevel2Board
Verified
With over 30 years of diverse and international experience, I am a seasoned board member and former CEO with a passion for creating value and driving innovation in the global insurance industry. I have served on the boards of leading companies such as Scotiabank Insurance Canada, QBE Insurance Hong Kong, HSBC Pensions Business (Brazil), Ping An Direct (China), and Cigna CMC (China), where I have contributed to strategic thinking, decision-making, risk management, and talent development.
As an executive (CEO/COO), I have led the digital transformation, design, restructuring, financial planning, valuation, M&A, data analytics, artificial intelligence, and ESG initiatives of various insurance businesses across 28 countries, managing and inspiring multicultural teams. As an angel investor and entrepreneur, I have co-founded ventures like 88i Seguradora Digital, SeguroLink, and ForesToken, leveraging my expertise in digital insurance solutions for fintechs and e-commerce. My mission is to help organizations thrive in today's dynamic landscape by crafting and executing disruptive and sustainable business models.More...