An ambitious professional with a successful track record of providing legal and healthcare consultation and managing quality control aspects while ensuring delivery of high-quality customer services across global financial services, healthcare, and payment processing organisations.
Throughout my career, I have been involved in remediating tax refund issues, managing legal matters, and resolving reimbursement disputes while delivering strategic advisory services. I am known for proposing client-centric solutions and maintaining best-in-class service standards to achieve 90%+ of customer satisfaction scores.
As a subject matter expert, I have provided guidance to update customers on tax refund scheme rules and regulations. I have been successful in supporting account financials, advising on debt repayment strategies, and handling credit collection functions focusing on discovering and mitigating fraudulent activities. I have gained a thorough understanding of quality control standards and applicable policies and procedures to deliver superior customer service.
I am multilingual with proficiency in Albanian, English, and Italian and decent understanding of Spanish - endless passion for learning and developing!More...
Tomas Jankoviak
Civil Engineer@Planet
Verified
Ricardo Sotomayor
PMO@Planet
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Dee Hunter
Tech Recruiter@Planet
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Tiago Moreira
Full Stack Developer@planet
Verified
Carrie Drake
Marketing & Branding Consultant
Verified
Carrie Drake is a dynamic Marketing & Branding Consultant with over a decade of experience transforming emerging startups into household names. Known for her innovative strategies and keen market insights, she has successfully led campaigns that have increased brand visibility and customer engagement by over 200%. Carrie’s expertise lies in digital marketing, brand storytelling, and consumer behavior analysis, making her a sought-after advisor for companies looking to redefine their market presence. With a passion for creativity and a commitment to results, she continues to drive growth and innovation for her clients across diverse industries.More...
Tim Staheli
Writer and content strategist@HSBC
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Copywriter & Content Strategist, with a background in journalism. Specialist in brand development, research and AI. Start ups, large corporates, ad agencies, public sector, TV, script & speech writing.More...
Anthony Abercrombie
Sr. Software Engineer@Bitly
Verified
Highly motivated and results-oriented data scientist and software engineer with expertise in machine learning, data engineering, geospatial analysis, and cloud platforms.
Summary
I bring over 8 years of experience designing, developing, and deploying data-driven solutions across various industries. I have a proven track record of success in leveraging machine learning, data engineering, and geospatial techniques to solve complex business problems and deliver impactful results.More...
Jonathan Mullins
Web Developer@Freelance (Self employed)
Verified
Jonathan Mullins is a highly skilled and experienced web developer currently self-employed as a freelancer. He utilizes his extensive knowledge in various web technologies and programming languages to create and optimize websites for his clients. His expertise includes, but is not limited to, HTML, CSS, JavaScript, and PHP. Jonathan is known for his problem-solving skills, creativity, and ability to deliver effective and user-friendly web solutions. His portfolio showcases a diverse range of projects, demonstrating his adaptability and commitment to quality. As a freelancer, he has developed strong project management and client servicing skills, ensuring projects are completed on time and to the client's satisfaction.More...
Jurmen Hughes
Software Engineer@Slimcloud
Verified
Software Engineer full for 7 years.
CTO of Slimcloud a start up in cloud cost management.More...