Results-driven Customer Success Manager with over a decade of experience in client relations, team leadership, and process optimization. Adept at driving customer satisfaction, leading high-performing teams, and implementing data-driven strategies to enhance user engagement and retention. Proficient in HubSpot, Excel, and Power BI, with expertise in webinars, contract renewals, and upselling. Recognized for managing top-tier accounts and achieving exceptional customer satisfaction ratings.More...
Kevin Porath
HR Consultant@THRIVE Strategic HR
Verified
Deliver talent acquisition searches for small to mid-size companies resulting in quality hires
Recommend and manage performance management process evaluation and metrics development
Led compensation and benefits evaluation, recommendations, and education
Provide HR and Payroll Systems evaluation, selection, and implementation
Resolve employee relation issues and support employee relations through surveys, policy review and developmental programsMore...