Penton Media
Company Employees
Christopher West
Customer Experience Strategist
Verified
Christopher West is a seasoned Customer Experience Strategist with a proven track record of implementing effective customer experience strategies in various industries. He has honed his skills over the years, mastering the art of maximizing customer satisfaction and loyalty. Christopher holds a Bachelor's degree in Business Administration and has further enriched his knowledge with numerous professional courses in customer relations. His expertise lies in creating a seamless and impactful customer journey, understanding customer behavior, and leveraging data insights to improve customer interactions. Christopher's strategic vision and innovative approach have consistently led to the successful transformation of customer experiences, leading to enhanced business growth and profitability.More...
Thomas Duggan
Sales Manager @Content Status
Verified
A sales and business development senior executive with 25+ years in B2B media sales, research, and ecommerce technology in the retail, brands, and B2B manufacturing markets. Extensive experience in B2B media sales, business development, SaaS e-commerce solutions, channel partner programs, public speaking, and developing business events/conferences. Technology Platform Skills: Salesforce, HubSpot, Google Suite, Microsoft Office, and ZoomInfo. Historical responsibilities included managing sales teams and direct sales of media product offerings, including digital, webinars, custom, event, and SaaS-based e-commerce solutions for consumer brands, manufacturers, and Technology partners.More...