OPPORTUNITY ASSESSORIA, CONSULTORIA E INTERMEDIAÇÃO DE NEGÓCIOS LTDA
Company Employees
Marcos Flamarion Bernardes Ferreira
Business Administration@OPPORTUNITY ASSESSORIA, CONSULTORIA E INTERMEDIAÇÃO DE NEGÓCIOS LTDA
Verified
Senior professional with 28 years of experience in the automotive industry, with a career in commercial management of After-sales and the Administration and development of the dealership network. I can implement and manage productivity, quality, and profitability programs to promote internal certification audits of dealerships; ensure continuous improvement of processes and corporate standardization; ensure customer satisfaction (ISC/NPS), and through the management of performance indicators, achieve results superior to those aimed at, based on planning and implementation of actions aimed at the automotive business.
Being a multitasking profile allows me to adapt to environments to assume various responsibilities quickly. As a manager, I have analytical skills, leadership, resilience, decision-making in problem-solving, and the ability to train, motivate, and mobilize people through learning to develop autonomous teams. I work on elaborating actions, with planning and organization to increase profitability (Value Chain) supported by performance indicators to leverage business contribution margins.More...